Reservations Agent
2 days ago
**Job Number** 24022327
**Job Category** Reservations
**Location** W Brisbane, 81 North Quay, Brisbane, Queensland, Australia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
**CURATING ORIGINALITY TAKES TALENT**
W Brisbane located at 81 North Quay, Brisbane City is hiring a Reservations Agent. You will play an integral role in giving guests efficient service and recognition whether this be directly with the guest or liaising between third party booking services. Responsibilities include but are not limited to:
- Anticipate guest accommodation requirements and offer prompt and efficient service;
- Monitor and complete reports on a daily basis, which indicate both productivity of reservations and room night production;
- Manage Room Type availability and inventory on a daily basis;
- Communicate any events or issues that may have a direct affect to hotels operations and profitability;
- Maintain and update Hotel PMS to accurately track account productivity and regular guest activity;
- Be pro-active in making suggestions for the increased room revenue and room night production;
- Monitor no shows and ensure that details are correct so there is as little inconvenience caused to the guest;
- Create and maintain a team environment including all Front Office Talent, ensuring that they are trained in the Reservations process.
**BENEFITS**
- The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International.
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
- Discounts on food & beverage across all our hotels
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Employee Assistance Program
- Dry cleaning on work clothes
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Guest Services Agent and Reservations Agent
15 hours ago
Brisbane, Australia Royal on the Park Full timeBrisbane’s leading Independent Hotel is searching for a dynamic **Guest Service Agent (full-time)** and a **Reservations Agent** **(part-time)** who genuinely enjoys exceeding guest expectations. **Why us?** - **Guaranteed** 38 hours with all the benefits awarded to a **full-time role**: - OR* part-time* permanent with a **guaranteed** 30 hours per week -...
-
Complex Reservations Agent
2 weeks ago
Brisbane, Australia Marriott International, Inc Full time**Job Number** 24105132 **Job Category** Reservations **Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **COMPANY** The more you travel, the more your well-being can get left behind. But there's a place that...
-
Reservation Agent
2 weeks ago
Brisbane, Australia ibis Styles Brisbane Elizabeth Street Full timeCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Reservations Agent
4 days ago
Brisbane, Queensland, Australia IHG Hotels & Resorts Full time $45,000 - $65,000 per yearAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the...
-
Reservations Agent
3 weeks ago
City of Brisbane, Australia Event hospitality & entertainment Limited Full timeRydges Fortitude Valley, 601 Gregory Terrace, Bowen Hills, Queensland, Australia Rydges Fortitude Valley is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. About EVT: As...
-
Beverage & Food Reservations Agent
2 weeks ago
Brisbane, Australia Marriott International, Inc Full time**Job Number** 23211780 **Job Category** Reservations **Location** W Brisbane, 81 North Quay, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
-
Brisbane, Australia Marriott International, Inc Full time**Additional Information** **Job Number**25165297 **Job Category**Food and Beverage & Culinary **Location**W Brisbane, 81 North Quay, Brisbane, Queensland, Australia, 4000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management **NATURAL TALENT** Explore an exciting new career path at W Hotels where your natural talent is celebrated....
-
Beverage and Food Reservations and Sales Agent
2 weeks ago
Brisbane, Queensland, Australia Marriott International Full time $40,000 - $80,000 per yearAdditional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationW Brisbane, 81 North Quay, Brisbane, Queensland, Australia, 4000SchedulePart TimeLocated Remotely?NPosition Type Non-ManagementNATURAL TALENTExplore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to...
-
Remote Travel Agent
1 week ago
Brisbane, Australia Discover You Travel Full timeAs a Remote Travel Agent, you will play a crucial role in providing expert advice and solutions to our clients. This role allows you to combine your love for helping people with the freedom of working remotely. As a Remote Travel Agent, you'll be part of the thriving tourism industry. You'll have the chance to: - Plan and customize travel itineraries -...
-
Brisbane QLD, Australia Marriott International Full time $45,000 - $65,000 per yearAdditional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationW Brisbane, 81 North Quay, Brisbane, Queensland, Australia, 4000SchedulePart TimeLocated Remotely?NPosition Type Non-ManagementNATURAL TALENTExplore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to...
