Reservations Agent
6 days ago
**Job Number** 24022327
**Job Category** Reservations
**Location** W Brisbane, 81 North Quay, Brisbane, Queensland, Australia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
**CURATING ORIGINALITY TAKES TALENT**
W Brisbane located at 81 North Quay, Brisbane City is hiring a Reservations Agent. You will play an integral role in giving guests efficient service and recognition whether this be directly with the guest or liaising between third party booking services. Responsibilities include but are not limited to:
- Anticipate guest accommodation requirements and offer prompt and efficient service;
- Monitor and complete reports on a daily basis, which indicate both productivity of reservations and room night production;
- Manage Room Type availability and inventory on a daily basis;
- Communicate any events or issues that may have a direct affect to hotels operations and profitability;
- Maintain and update Hotel PMS to accurately track account productivity and regular guest activity;
- Be pro-active in making suggestions for the increased room revenue and room night production;
- Monitor no shows and ensure that details are correct so there is as little inconvenience caused to the guest;
- Create and maintain a team environment including all Front Office Talent, ensuring that they are trained in the Reservations process.
**BENEFITS**
- The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International.
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
- Discounts on food & beverage across all our hotels
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Employee Assistance Program
- Dry cleaning on work clothes
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Reservations Agent
7 days ago
Brisbane, Australia Marriott International, Inc Full time**Job Number** 24162920 **Job Category** Reservations **Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **COMPANY** The more you travel, the more your well-being can get left behind. But there's a place that doesn't...
-
Reservations Agent
6 days ago
Brisbane, Queensland, Australia Marriott International, Inc Full time**Job Number** 24162920**Job Category** Reservations**Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management**COMPANY**The more you travel, the more your well-being can get left behind. But there's a place that doesn't come with...
-
Reservations Agent
2 weeks ago
Brisbane, Queensland, Australia Westin Hotels & Resorts Full time**Job Description**:**Job Number** 23144325**Job Category** Reservations**Location** The Westin Brisbane, 111 Mary Street, Brisbane, QUEENSLAND, Australia VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management*****COMPANY**The more you travel, the more your well-being can get left behind. But there's a place...
-
En - Reservation Agent
2 weeks ago
Brisbane, Queensland, Australia Ibis Styles Full timeCompany DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
-
Guest Services Agent and Reservations Agent
4 days ago
Brisbane, Australia Royal on the Park Full timeBrisbane’s leading Independent Hotel is searching for a dynamic **Guest Service Agent (full-time)** and a **Reservations Agent** **(part-time)** who genuinely enjoys exceeding guest expectations. **Why us?** - **Guaranteed** 38 hours with all the benefits awarded to a **full-time role**: - OR* part-time* permanent with a **guaranteed** 30 hours per week -...
-
Complex Reservations Agent
2 weeks ago
Brisbane, Queensland, Australia Marriott International, Inc Full time**Job Number** 24105132**Job Category** Reservations**Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management**COMPANY**The more you travel, the more your well-being can get left behind. But there's a place that doesn't come with...
-
Reservations Agent
2 weeks ago
Brisbane, Queensland, Australia Qld Full time**Are you just like everyone else? Or do you STAND OUT?**Your career in shiny, happy, hip, innovative, edgy hospitality starts here At Ovolo Hotels we move fast, have fun, and redefine what a Lifestyle hotel can be. Something special is going on here - this is your opportunity to be part of itThis is a great role if you looking to fast track your career...
-
Reservations Agent
2 weeks ago
Brisbane, Queensland, Australia Marriott International, Inc Full time**Job Number** 23091030**Job Category** Reservations**Location** W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, Australia**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-ManagementExplore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark...
-
Reservations Agent
2 days ago
Brisbane, Australia Marriott International, Inc Full time**Additional Information** **Job Number**25121049 **Job Category**Reservations **Location**Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia, 4000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management As Marriott International’s**flagship brand, Marriott Hotels drives innovation in our industry. Be part of...
-
Reservations Agent
1 week ago
Brisbane, Queensland, Australia Marriott International, Inc Full time**Additional Information** Reservations Agent (Maternity Cover)**Job Number** 24177433**Job Category** Reservations**Location** Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia VIEW ON MAP**Schedule** Part-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-ManagementAs Marriott International's** **flagship brand,...
