Home Lending Specialist

5 days ago

North Sydney, Australia Mortgage House Full time

Flexible office based working hours
- Exceptional commission structure with uncapped earnings
- Top floor office in North Sydney with panoramic views around the harbour

**WHO WE ARE**
**Mortgage House** is an award winning finance company with over 35 years' experience providing exceptional levels of service to our valued customers. We have a unique service philosophy that enables a broad range of customers to have access to quality home loan and financial products. We are a performance driven organisation transforming the way we work to serve our customers and embrace people who are just as dedicated and passionate about their career.

**ABOUT THE ROLE**
As a Mortgage House Lending Officer, you will engage with customers to understand each customer’s unique situation and requirements and provide them with practical and tailored mortgage solutions to meet those needs.

**YOUR RESPONSIBILITIES**
- Connect with Inbound leads to provide different lending options and actively respond to customer enquiries
- Provide solutions for complex scenarios and structure loans that are beneficial to customers needs
- Keeping up to date and having a great understanding of products, services, policy, compliance requirements and tools
- Manage and monitor pipeline to promote growth, sales and service opportunities
- Maintain high data quality standards by ensuring information captured in CRM and documentation is accurate and maintained

**ABOUT YOU**
- Satisfactory level of technical and professional skill / knowledge relevant to the role, whilst keeping up with current developments and trends
- Excellent communication and relationship management skills
- You are passionate about sales and are driven and motivated to reach and exceed targets
- Ability to analyse situations and use initiative to find creative solutions whilst maintaining a high concern for accuracy
- Certificate IV in Finance and Mortgage Broking or similar recognised qualification

**OUR CULTURE AND PERKS**
- Exceptional commission structure with uncapped earnings
- Flexible office based working hours
- Open door policy and support team is Australia based
- No hot desk - you get your very own desk And it comes with 4-6 screens (your preference)
- One internal easy-to-use submissions system which sends all your reminders and notifications for you
- Work within a supportive department which members have a high tenure
- Work within a collaborative culture where your personal contributions and achievements are recognised through an incentive program
- Significant opportunities to develop your skills and experience
- Top floor office in North Sydney with panoramic views around the harbour
- Employee Assistance Program (EAP)
- Discounted financial products & discounts on shopping, vouchers, technology & more
- Purchase annual leave
- Close to all transport and shops - you won’t have to walk in the rain
- Social events (who doesn’t love bubbles on Melbourne Cup day)
- VALUES: Customer Excellence, One Team One Goal, Innovative, Strive, Accountable, Passion, Celebrate & Reward Outcomes

A full position description will be provided at interview stage. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age or marital status.

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