Customer Success Specialist

1 week ago

Melbourne, Australia Asahi Beverages Full time

**The Role**

CUB is currently looking to hire a highly motivated, best in class Customer Success Specialist to join our Customer Experience Centre team.

Based in the **Southbank office**, you will enjoy connecting with your fellow colleagues as you support the business and CUB's incredible portfolio.

Your key accountabilities will include:

- Manage customer relationships through monthly contact
- Effectively manage own call plan by understanding the customer needs, journey, size & potential
- Achieve individual and team revenue and distribution targets against call attempts/connections, sales conversion rates and customer loyalty.
- Support the business through change initiatives and contribute to continuous improvement initiatives
- Utilise Sales tools and techniques to increase sales capability.

**About you**

You are ambitious, curious and seeking a rewarding and impactful career that continuously challenges you.

You will bring previous experience in an outbound sales role with a natural persuasiveness and selling ability. You have high attention to detail and accuracy with active listening skills. You are driven by numbers and achieving results.

Your telephone etiquette is second to none with exception customer interaction skills. You thrive in a fast-paced environment with a positive, can do attitude.

**What we offer**

Some of our perks include lifestyle leave, bonus program and health insurance discounts. Stay hydrated with our extensive range of Lifestyle Beverages while in the office and socialise with your teammates at NPD launches and other events

Carlton & United Breweries is proud to be a division of Asahi Beverages - creating an expansive portfolio of beverages that Australian's love. We locally brew some of Australia's most famous beers, as well as distribute some of the world's leading international brands including Corona, Asahi and Peroni. We believe our greatest strength is our people and recruit those who can be better than ourselves.
- And by the way, no need for a cover letter._

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