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Exams Operations Officer

2 weeks ago

Wollongong, Australia University of Wollongong Full time

Fixed Term, full-time appointment 12 months (from 22 September 2025 to 23 September 2026)
- Level 5: $81,953 - $92,681 plus 17% superannuation

**About the Role**

The University of Wollongong (UOW) is seeking a Level 5 Exams Operations Officer to join our dynamic Exams Team. As an Exams Operations Officer, you will play a pivotal role in coordinating and supporting final exam activities across UOW’s Australian campuses. Reporting to the Exams Operations Manager, you’ll ensure exams are delivered on time, within policy, and with a strong focus on student experience and operational excellence.

**What You’ll Do**
- Coordinate in-person and online final exams across multiple venues.
- Liaise with faculties, students, and stakeholders to resolve complex exam issues.
- Assist with implementing reasonable adjustments for students with approved Access Plans, including scheduling and logistics.
- Maintain and improve exam procedures and documentation.
- Support exam systems and contribute to process improvements.
- Occasionally supervise casual staff during peak periods.

**What We’re Looking For**

We’re seeking someone with:

- Strong organisational and communication skills.
- Experience managing rosters and coordinating large-scale events.
- Proven ability to work within policy frameworks and improve processes.
- A collaborative mindset and commitment to exceptional service.
- Empathy and professionalism when working with students, and the ability to liaise effectively with internal teams to support inclusive exam delivery.

**Why Join Us?**

At UOW, we offer:

- A supportive and inclusive team environment.
- Comprehensive onboarding and training.
- Opportunities for professional development and study sponsorship.
- Flexible work arrangements, including up to two days WFH per week.
- Generous 17% superannuation and salary packaging options.
- Career progression opportunities within the university.

**Ready to Apply?**

If you’re passionate about student success and thrive in a fast-paced, detail-oriented environment, we’d love to hear from you

**Applications close: Sunday 7 September 2025 11:59pm**

For further information on this opportunity contact Katie Bell, Senior Manager Examinations | 02 4239 2042