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Technical Support Officer, Clerk Grade 5/6

3 weeks ago

Newcastle, Australia NSW Government -School Administrative and Support Full time

**Position Information**:
The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the best outcomes for students and to advance the wellbeing of Aboriginal people.

**About the Role**

Technology Support Officers assist in providing efficient information technology support services along with performing maintenance and upgrades on departmental IT equipment to ensure effective operations at optimal speed and capacity.

**Talent Pool**

**Special Notes**:
**Additional School Information (Optional)**
Kurri Kurri High School is set in the semi-rural area of the Hunter Valley. It is a proud local high school that has serviced the local area since 1956. Many families have generational patronage to the high school and strong local links to community continue to offer opportunities to students. 80 staff support the school with the academic, social and emotional development of the young people in our care. The school has a population of 922 in 2021 and has 6 support classes in Kuta Kaya. The school has a dedicated Study Centre that services the 170 students who proudly identify as Aboriginal and Torres Strait Islander. The centre also caters for senior students who enjoy the longer opening hours for support with assessments and study time. The school's tagline is 'creating futures'. The unique nature of the school architecture centres around the creation of a staged approach to learning. HUB learning, global citizenship and future pathways define the stages of learning as the blue print for student learning and success. The school works in partnership with Big Picture Education Australia to create a new blueprint for schooling in our Big Picture Academy. We are a BYOD school with a strong digital landscape with the use of CANVAS to shape online, blended and flexible learning opportunities. Student agency through SRC, Interact and Junior AECG help to make the decisions of the school in improvements and ways of thinking, learning and working.

**How to Apply**
1. **A cover letter** (max 2 pages)
- demonstrating how your skills, knowledge and professional experience meet the focus capabilities as outlined in the role description

2. **A target question response** (maximum 300 words per target question)
- answering the two targeted questions below

3. **A current resume **(max 5 pages)

4. **Copies of your qualifications and/or academic transcripts**

If you are successfully progressed to interview, you will be required to provide

1. Proof of Identity information
2. Informed Consent Form
3. Declaration for child-related work

**Targeted Question 1**
Please provide an example of where you have achieved business/educational outcomes by using the existing technology in your organisation (300 words maximum)

**Targeted Question 2**
Can you show evidence of how you have liaised and maintained software on a large scale? (300 words maximum)