Customer Service Officer

1 day ago


Cockburn, Australia The City of Cockburn Full time

Do you pride yourself with your ability to deliver outstanding customer service and have experience working in a contact centre environment? If your answer is YES, we would like to hear from you.

As the City’s first point of contact the Customer Experience Team is responsible for providing the community with information on the City’s diverse range of services.

This position is a casual role so hours and days will be varied.

**The successful applicant will have**:

- Demonstrated experience in a customer service and inbound contact centre environment.
- Experience of cash handling and reconciliation procedures.
- Highly developed Customer Service, conflict resolution and interpersonal skills.
- Excellent verbal and written communication skills, including a professional and pleasant telephone manner.

**Salary**: $36.32 per hour (inclusive of casual loading)



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