Inside Sales Coodinator

1 day ago

Castle Hill, Australia Billi AU Full time

Energetic & Supportive Team
- Perfect mix of admin & relationship building
- $65,000 + superannuation

Billi is a leading provider of superior instant filtered boiling, chilled and sparkling water systems. We are committed to providing our customers with the highest quality products and services.

As the Inside Sales Coordinator you'll hold one of the most important roles in the Sales Team, with your support being vital to the team's success. Whilst a predominant part of your role will be administrative, your ability to build effective relationships across the business will be essential.

**How your day will look**
- Updating CRM with relevant customer information, logged phone conversations, next step notes and reporting requirements for the State Sales Manager.
- Work with internal stakeholders across the business to get the best outcome for our customers. This includes field sales, key accounts, contracts and billing, debt, marketing and customer service to name a few.
- Provide administrative and executive support to the State Sales Manager.
- Undertake daily, weekly & monthly reporting for the National Operations Manager.
- Assist and support the Sales Team.

**What you'll need**
- A superior ability to build relationships.
- Professional phone manner and experience dealing with all levels of customer queries efficiently.
- Can handle difficult discussions while maintaining a professional and respectful manner.
- A high level of organisation and time management skills, with the ability to be flexible and jump in when help is needed.
- An eye for detail with a result driven and solution focused mindset.
- Intermediate to Advanced Excel skills.

**Nice to haves**
- Customer service and/or experience working in a sales environment is preferred but not essential.
- CRM and ERP experience particularly NetSuite and Salesforce is desirable.
- Proficient in all Microsoft Suites.

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