Service Specialist

5 days ago

Sydney, Australia Rest Full time

**Company Description**
Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders

**Closing date: 3rd September 2025**

Please note Rest does not accept speculative resumes from recruitment agencies
- ** Join A Leading Superannuation Fund Provider**:

- **Do You Have Prior Experience as Business Analyst (or similar role) within the Superannuation sector?**:

- ** Sydney Located**:

- ** Hybrid Working - blend of Sydney CBD Office and Remote**

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

A great opportunity for a Service Specialist - Compliance Communications. This role sits within **Rest’s Service Business Unit**ensuring that partners, members, and employers receive the expected level of service by proactively resolving issues, driving change, and maintaining regulatory-compliant communications.

The **Service Specialist - Compliance Communications** role supports this by translating business requirements into actionable project plans, **managing compliance correspondence like annual and exit statements, and leading initiatives to enhance operational maturity and stakeholder engagement.**
**Qualifications**
- Degree in a relevant field or equivalent experience.
- Proven background as a **Business Analyst (or similar role)**with hands-on experience navigating business complexity and project interdependence in this domain within the superannuation industry sector.
- Advanced analytical and technical skills, including data analysis and troubleshooting.
- Proven superannuation industry sector experience preferred.
- Experience managing large-scale projects and change, with knowledge of Agile and Waterfall methodologies.
- Strong collaboration and communication skills, able to translate complex requirements.
- Effective stakeholder and risk management across multiple projects.
- Intellectual curiosity and a proactive, detail-oriented work ethic.

**Additional Information** Benefits**

Our benefits have been designed so you can tailor your experience with us and include:

- Personal and professional development opportunities
- ** Flexible, hybrid working - work to suit your lifestyle (must be based in Australia)**:

- Purchase leave scheme and gender neutral 16 weeks paid parental leave
- Super Contribution Continuation for 12 Months of parental leave
- Meeting free breaks (Rest Stops)
- Income Protection Insurance
- Rest Excellence awards (peer recognition awards based on Rest’s values and behaviours)
- Rest is committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion - where people feel welcome, safe to be themselves and inspired to do their best. _

**Please note only people with the right to work in Australia will be considered.**
- _Funds under management as at 30 June 2023. Rest is recognised as a _Responsible Investment Leader_ by the Responsible Investment Association Australia (RIAA) in its Responsible Investment Benchmark Report 2022._

  • Mobile Service Technician

    2 weeks ago

    Sydney, Australia Specialist Health Solutions Group Full time

    **Mobile Service Technician** **Who are Inivos?** Inivos is a global med-tech company that provides specialist decontamination solutions, validated by automated digital reports, to healthcare and life science organisations, to support in eliminating the opportunity for acquiring infections. We are relentless in our pursuit of excellence. We hunger for...

  • Assistant Training Specialist

    2 weeks ago

    Sydney, Australia Service NSW Full time

    **Assistant Training Specialist**SNSW Grade**5/6**5** x**O**ngoing** Full time** and**2** x**T**emp**orary** full time**Location: Haymarket**, Parkes, Newcastle,**Parramatta** and**Gosford**.** **Please note, an essential requirement of the role is willingness to travel as**required** (including regional travel).** **About the team**: - The Service NSW...

  • Category Specialist

    7 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **ICT Category Specialist - Professional Services Category** - **DCS Grade 9/10, base salary of $129,464 - $142,665 plus superannuation and leave loading - 1x Ongoing/permanent opportunity in the Telecommunications Procurement category in ICT Category Management team - Location: McKell - Sydney, for at least 50% of the working days in a fortnight. Flexible...

  • Business Specialist

    1 week ago

    Sydney, New South Wales, Australia Service NSW Full time $105,986 - $124,957 per year

    Business SpecialistSNSW Grade 7/8 (base salary $105,986 - $124,957 plus superannuation and leave loading)Location - NSW wide. This role is required to be in office, or customer facing at least 2-3 days per week1 x Temporary Full-Time - up to March 2027About the teamThe Business Bureau supports small business in New South Wales b providing ongoing, one-on-one...

  • Training Specialist

    3 days ago

    Sydney, Australia NSW Government -Service NSW Full time

    **Training Specialist** **Grade**: Service NSW Grade 7/8 **Location**: Locations flexible across NSW with hybrid working arrangements **Role Type**: Temporay & Ongoing Talent Pool - The Service NSW Training team are looking to create a Talent Pool for future Training Specialist opportunities. Talent Pools are active for 18 months._ **About Service...

  • Service Specialist

    2 weeks ago

    Sydney, Australia Aon Corporation Full time

    Posting Description: - A leading global firm: flexible work from home arrangements, build a career! - Bring your world class customer service skills - Be part of a large team supporting a range of exciting clients **Service Specialist** Our Sydney team is on the search for their next motivated team member to be a part of their lively team! The Service...

  • Client Services Specialist

    3 days ago

    Sydney, Australia IFS Full time

    Company Description IFS delivers award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service. At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on...

  • Customer Service Specialist

    6 days ago

    Sydney, Australia Convera Full time

    Customer Service Specialist - Sydney, Australia Are you passionate about providing a world-class customer experience? Do you want to unleash your potential for a global FinTech that is passionate about moving money for better? Do you want to further your career in Financial Services by working closely with our experienced Foreign Exchange Dealers? If so,...

  • Specialist, Financial Services

    1 week ago

    Sydney, Australia AUSTRAC Full time

    Sydney, Melbourne - Salary - $91,107 - $103,791 p.a plus 15.4% super - Ongoing The Specialist, Financial Services is a member of the Regulatory Supervision section within the Regulatory Operations branch of AUSTRAC. The role reports to the Manager of Regulatory Supervision. The Regulatory Supervision section undertakes critical work for AUSTRAC in...

  • Customer Service Specialist

    1 week ago

    Sydney, Australia Masimo Full time

    **Job Summary**: The primary responsibilities of this role include timely and organised logistics management of stock deliveries, stock shipments, stock warehousing, and to facilitate the customer product repairs process, liaising with Customers and the Masimo Technical Services team. This position will support the country manager with office administration...