Service Specialist

2 weeks ago

Sydney, Australia Aon Corporation Full time

Posting Description:

- A leading global firm: flexible work from home arrangements, build a career
- Bring your world class customer service skills
- Be part of a large team supporting a range of exciting clients

**Service Specialist**

Our Sydney team is on the search for their next motivated team member to be a part of their lively team

The Service Specialist role requires you to be motivated, accurate, efficient and provide outstanding customer service and support your managers & colleagues.

This role sits within our Health & Benefit team and will be responsible for completing various client service support tasks.

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**
- Receive daily task requests and support different clients, colleagues & business areas
- Actively participate in insurance policy pre renewal, renewal and post renewal activities including internal strategy meetings, drafting quotation and placing slips, and crafting renewal reports
- Review and analyse renewal information from clients for accuracy, gaps and opportunities
- Reporting and documentation
- Preparing, lodging, and invoicing of policies
- Understanding client financials and assisting with credit control
- Interact with Insurers and external partners to improve client servicing
- Demonstrate a proven understanding of key products and coverage in policy wordings and be able to explain these to clients and colleagues

**How this opportunity is different**

This is an excellent opportunity if you are looking for a long-term & stable career where you can learn, train and be a part of a global company.

**Skills and experience that will lead to success**

This role will suit someone who works well within a team environment, can manage their workloads, is a self-starter and is highly client focused.
- Great attention to detail
- Highly organised
- Ability to meet strict deadlines within an encouraging and team focused environment
- Able to display good attitude and customer focused
- This role could suit a graduate or someone with customer service or administration experiences
- Experience using software programs, such as Word, Excel, and PowerPoint

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

LI-InsuranceCareer
- #LI-HL1

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