Veterans' Home Care Assessment Agency Assessor

7 days ago

Blackburn, Australia Benetas Full time

**Join our expanding team in Veterans' Home Care in a leading not-for-profit, values based organisation**:

- **Great supportive working environment and salary packaging benefits**:

- **Flexible working arrangements**

**What YOU do matters**
- Are you looking to do something that matters? At Benetas, you’ll be part of a diverse, engaging, and collaborative culture that is guided by our values of respect, responsibility, community, and spirit. Join us and make a difference
- We have an exciting opportunity for an Assessor in the Veterans’ Home Care based in Blackburn. You will be part of our supportive team in Veterans’ Home Care in a part-time or full-time role.
- You’ll have the chance to work independently whilst being part of a trusted team of people, who provide high quality support to eligible members of the Veteran community whilst adhering to the Department of Veterans Affairs VHC Guidelines. You’ll also play a crucial role in enhancing our Veteran's experience through empathy, warmth, understanding, and kindness. You’ll engage in meaningful work where you have the opportunity to provide exceptional customer service.
- Don’t miss out on the opportunity to care for our 8,000 Veterans Every day, you will touch the lives of those you care for and their families. And, along the way cherish small moments and celebrate life stories.

**Your day to day activities include**:

- Understand the VHC program parameters and be able to communicate this to client’s families, service providers, and a range of health professionals
- Manage inbound and outbound calls from Veterans, and their families/representatives, service providers, and the Department of Veterans Affairs
- Conduct assessments and reviews to identify any special needs, specific goals, or desired outcomes to maximise independence
- Recommend appropriate VHC services and recommend other primary health, allied health or aged and community care services
- Accurately document all communication in DVA approved program

**To thrive in the role you will have**:

- Experience in assessment, care planning and service coordination
- Experience in the aged or community care sector of 2 years minimum
- Experience in working as a Personal Care Assistant (PCA) or Personal Care Worker (PCW)
- Experience in customer service, including a professional and courteous manner, and a collaborative ‘can do’ approach (desirable)
- Knowledge of the veteran community and the impact of military training/experiences on the client’s physical and mental health (desirable)
- Proficient, clear, and effective written and verbal English communication skills
- Use technology confidently, including Microsoft Office programs

**As a valued employee your experience matters. Look forward to**:

- Being part of a trusted team within a supportive community
- Proudly being part of a business that values Respect, Responsibility, Community, and Spirit
- Engaging in meaningful work with a strong commitment to customer experience
- A competitive salary (with salary packaging and meal &d entertainment benefits)
- A dedicated PCD team and learning culture put you in the driver’s seat of your ongoing professional and personal development

**Interested in applying**:

- Have meaningful career with Benetas where the work that you do will really matter. Should you apply? It is a yes from us

  • Veterans' Home Care Assessment Agency Coordinator

    1 week ago

    Blackburn, Australia Benetas Full time

    **Join our expanding team in Veterans' Home Care in a leading not-for-profit, values based organisation**: - **Enjoy a supportive working environment and salary packaging benefits**: - **Part time role with flexible working arrangements** **What YOU do matters!** - Are you looking to do something that matters? At Benetas, you’ll be part of a diverse,...

  • Intake & Assessment Practitioner

    5 days ago

    Blackburn, Australia Uniting Vic.Tas Full time

    **Permanent part-time position (4 days per week)**: - **Increase fortnight take-home pay with access to $15,900 salary packaging benefits!**: - **10% gap discount for childcare services with Uniting Early Learning** **Your new role**: The Intake and Assessment Practitioner plays a crucial role in the Navigator Program, a service aimed at re-engaging young...

  • Disability Trainer

    2 weeks ago

    Blackburn, Australia All Health Training Full time

    Due to increased demand in our sector, all health training (rto.22066) is seeking a qualified and passionate certificate iv in disability trainer & assessor to join its successful and growing team on a casual/sessional basis. all health training is located in blackburn, narre warren and preston with each facility enjoying state of the art training rooms and...

  • Patient Care Assistant

    2 weeks ago

    Blackburn, Australia devoted care Full time

    We are currently seeking those with a Certificate III in Individual Support or student Nurses with a passion for aged care. A fantastic opportunity to join one of Australia’s leading specialists in Aged Care. Unite with a company who lead with a person-centred approach of caring. Various positions available located all over Australia - beachside, city or...

  • Assessment & Planning Officer

    1 week ago

    Blackburn, Australia Uniting Vic.Tas Full time

    **Full time position based at Blackburn**: - **Maximum term contract until 30 June 2025**: - **Provide information, advice and individual support to carers** **Your new role**: Our Carer Services Program delivers a range of support services to carers who provide unpaid care and support to a family member or friend, who is frail due to age or has dementia,...

  • Client Services Manager- Home Care Blackburn Sth

    7 days ago

    Blackburn South, Australia Regis Aged Care Full time

    **General information**: - Position number - 50532705 - Posted date - 06-Jan-2025 - Closed date - 28-Feb-2025 - Business unit - Home Care - Division - Home Care - Office location - Blackburn South **Description and requirements**: About the company Regis Aged Care is one of Australia’s largest providers of aged care services, with in-Home Care provided...

  • Vhc Admin Officer

    5 days ago

    Blackburn, Australia Benetas Full time

    **Join our expanding team in Veterans Home Care in a leading not-for-profit, values based organisation**: - **Great supportive working environment and salary packaging benefits**: - **Part-time or full-time role** **What YOU do matters!** - Are you looking to do something that matters? At Benetas, you’ll be part of a diverse, engaging and collaborative...

  • Home Care, Domestic Assistance-blackburn Sth

    2 weeks ago

    Blackburn South, Australia Regis Aged Care Full time

    **General information**: - Position number - 50572843 - Posted date - 06-Mar-2025 - Closed date - 06-May-2025 - Business unit - Home Care - Division - Home Care - Office location - Blackburn South **Description and requirements**: **Who we are** Regis Aged Care is one of Australia’s largest providers of aged care services, with in-Home Care provided in...

  • Home Care After Hours Customer Service Coordinator

    3 days ago

    Blackburn South, Australia Regis Aged Care Full time

    **General information**: - Position number - 50572758 - Posted date - 01-May-2025 - Closed date - 29-May-2025 - Business unit - Home Care - Division - Home Care - Office location - Blackburn South **Description and requirements**: The After Hours/ On Call Customer Service Coordinator is responsible for vacancy management, client enquiries, and direct care...

  • Disability Support Worker

    2 weeks ago

    Blackburn, Australia Good Choice Disability Services Full time

    **About Us**: Good Choice Disability Services is a Registered NDIS provider dedicated to enhancing the quality of life for individuals with disabilities. We are committed to delivering personalised support with compassion and respect, ensuring our participants receive the best possible care. **Location**: Blackburn **Work Hours**: 12 hours per week...