Full Time Junior Medical Receptionist

3 days ago

East Melbourne, Australia Rooms with Style Full time

**Full Time Junior Medical Receptionist**
- Great opportunity to upskill in a surgical practice - Leading edge Orthopaedic Surgeon
- East Melbourne near Fitzroy Gardens - ASAP start - Well-above award rate
- Dynamic & flexible culture - Clinic to Cloud - Light modern rooms

Are you passionate about helping others and delivering great customer service? Do you bring energy, positivity, and a professional phone presence to every conversation? If this sounds like you, read on

An excellent opportunity to step up into a Medical Receptionist role within a private specialist practice. Prior experience in a specialist medical setting is not essential - backgrounds in GP or Allied Health are highly valued, alongside strong customer service skills and experience.

As the first point of contact, you’ll play a key role in welcoming patients and ensuring a smooth, efficient flow through the practice. Our mission is to ensure all patients feel valued, heard, and like the most important person in our care. Therefore, your role is to approach our patients with genuine empathy, kindness, professionalism (verbal, written and presentation). Which is second nature to you.
- Experience in excelling at customer service (this cannot be overstated). Physician and Surgical practice experience will be viewed highly along with GP and Allied Health experience.
- Excellent communication skills with a positive and friendly manner and can-do attitude
- Professional appearance and demeanour in writing, in person and on the phone
- Experience using multiple types of software and enjoy upskilling
- IT savvy - your IT skills are your pride and joy
- Ability to work independently with initiative and also love being part of a cohesive team
- Constantly takes pride in their work and productivity, who loves to assist and is flexible in times of demand.
- Ability to work well under pressure and to multi-task in a busy environment and fully open to direction to ensure the smooth running of the Practice

**Responsibilities will include**:

- Welcoming patients into the practice in an efficient, friendly and courteous manner
- Delivering exceptional customer service at all times
- Scheduling and managing patient appointments and assisting with consultation sessions including invoicing and receipting and uploading relevant reports/scans
- Collecting and entering patient details
- Answering phone calls and enquiries in a timely, professional and friendly manner
- Performing general administrative duties and ad-hoc duties as required for the Surgeon and the Practice Manager
- Covering our Practice Manager’s leave (notice and training will be given)

Ongoing professional development will be encouraged, and you will have the pleasure of working with and supporting highly regarded and professional Orthopaedic Surgeons and Associates, including Physiotherapists, who are recognised leaders in their field.

**Hours**:Monday to Thursday 8:30am till 5:00pm

Friday 8:30am till 4:00pm

**Pay rate**:$30.00 to $34.00 per hour plus super

If this sounds like a role that matches you, and you have the skills/experience required, we’d love to hear from you.  Please upload your resume and cover letter and quote ref: 1038

Follow us on Instagram: RecruitmentatRWS

Pay: $30.00 - $34.00 per hour

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (preferred)

Work Location: In person

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