Part-time Mandarin And/or Cantonese Interpreter

1 week ago

Heidelberg, Australia Austin Health Full time

**Reference Number**:3599

**Category**:Allied Health

**Department**:Speech Pathology

**_Are you a current Austin Health employee?_**

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About Language Services**

The Language Services Office is equipped with 16 telephone lines across offices at both the Austin and Heidelberg Repatriation Hospital campuses. For patients with limited English proficiency or who use sign language, interpreters play an essential role in ensuring access to services and meaningful participation in the care they receive at Austin Health. It is not appropriate to use family members to interpret. Family members are emotionally involved, have no training and there is no guarantee that information will be relayed accurately and in its entirety.

**About the role**

The part time Mandarin and/or Cantonese Interpreter/Translator position sits within the Language Services Department which reports to the Manager of Language Services. Where required for face-to-face interpreting, interpreters travel to appointments using the free shuttle bus, which is available between the Austin and Heidelberg Repatriation Hospital campuses. Your work hours will be Monday 8:30am-4:30pm.

A regular day will see you:

- Interpret for patients and Austin Health staff.
- Maintain accurate statistics of interpreting work undertaken on the (Interpreter Management System) IMS in a timely manner - training will be provided.
- Work collaboratively with Austin Health staff to ensure a timely and effective service.
- Assist administration staff with allocations of appointments (time permitting).

**About you**

As the Mandarin and/or Cantonese Interpreter, you will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You will bring energy and drive to your work, and have a keen interest in developing your skillset.

To be successful in this role you’ll bring with you:

- NAATI Certified Mandarin Interpreter Level. (Certified provisional interpreters with extensive medical experience may be considered.)
- Extensive vocabulary in certified languages and knowledge of medical and health terminology
- Experience as a Certified Interpreter in a medical setting
- Applicants must reside in Victoria, as the role requires the provision of face-to-face interpreting services across Austin Health sites.

**Our benefits**

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.

**Work with us**

**Interested in finding out more about this opportunity? Read the**position description**for further details.**

**Application closing date: Saturday 9 August 2025

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