Client & Office Services Concierge

4 days ago

Perth, Australia URBIS Full time

**Who we are**:
Urbis is people focussed, and we want the best for our team, our clients, and our communities. We are a community of passionate problem solvers, sought out by our clients for our fresh thinking and approach to their city-shaping projects. You will make a tangible difference and positive impact, while gaining incredible industry experience and broad ranging exposure to the most exciting work.
We pride ourselves on empowering our employees and supporting them to be the best they can be. You will have the benefits of salary continuance insurance, a generous parental leave policy for both primary & secondary carers, work life balance, health & wellbeing programs, extensive training opportunities and much more.
Urbis shaping futures, your way

**The Opportunity**:
We are looking for a proactive and experienced Client Services Coordinator to join our Perth Office Services team. You will have the opportunity to provide excellent client-centric service to all stakeholders including clients, employees, and suppliers. Using your demonstrated Concierge experience, you will be able to innovatively enhance the customer experience by exceeding customer needs, as well as manage and deliver exceptional onsite events.
You will ensure the daily operational effectiveness of the office is seamless, enhancing the office space experience.

**You Will**:

- Provide a consistent and exceptional concierge experience to internal and external stakeholders, driving new and innovative ways to activate the office space.
- Manage and deliver exceptional onsite events for both clients and staff.
- Manage and coordinate all front of house facilities, meeting rooms, kitchen and break out areas.
- Partner with the Office Services Manager to ensure effective and efficient day-to-day operations of the office.
- Participate in team and annual business planning and budgeting process.
- Admin responsibilities including procurement and stock level management.

**About You**:
**This role is ideally suited to someone with**:

- Certificate(s) in Hospitality.
- RSA / Food Safety Training highly regarded.
- Demonstrated experience in airline, hospitality, hotelier concierge, corporate office or co-working space.
- Competent in the use of Microsoft Office Suite (especially Teams, Outlook, Word and Excel).
- High School Completion Certificate - Senior Certificate (QLD).

Why Urbis?
Urbis is committed to fostering a work environment that is inclusive, supports flexibility, and welcomes diversity. We are proud to be an equal opportunity employer. Aboriginal and Torres Strait Islander people are encouraged to apply.
How to Apply?
Recruitment Agencies - thank you for thinking of us. We do endeavour to fill our opportunities through direct channels wherever possible, however, if we find that we do need agency assistance, we'll be in touch.

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