Support Coordinator

**District 360 Supports**

**Job description**
- **Full time**:

- **Minimum 3 years Support Coordination experience**:

- **Hold a tertiary qualification in Psychology, Social Work or Allied Health**:

- **Experience with complex case management, Supported Independent Living, and interagency liaison**:

- **Team development or management experience is beneficial**

**ABOUT US**

District 360 Supports is a NDIS registered Disability Service provider with our head office based in East Perth, WA. Since our inception in 2019, we have grown to have offices in Kalgoorlie and Melbourne.

We provide genuine and quality support services, and we pride ourselves on our ability to find creative and innovative solutions to help our participants.

We believe in collaborating with community networks and other organisations to ensure the best outcome possible for participants.

We love music and anything fun District 360 Supports aims to connect people with disabilities with live music events and other unique group experiences that would not usually be accessible.

**ABOUT THE ROLE**

Join our Support Coordination family We have a strong team of experienced Support Coordinators in Perth, WA that you will work closely with.

You will work closely with our Support Coordination National Manager to ensure that District 360 Supports can provide the best quality support coordination services possible to the community in Melbourne.

**Key responsibilities**:
**Support Coordinator responsibilities**:

- Working with participants to achieve their goals in line with their NDIS plan
- Providing ongoing support coordination services to customers in line with their NDIS plan
- Using a coaching approach to assist participants in capacity building
- Maintaining accurate and up to date case notes via Brevity.
- Ensuring Work Health and Safety guidelines are adhered to
- Engaging with participants, collaborating with their supports and 3rd party organisations in a professional and collaborative manner
- Undertaking work in line with the organisations policies, procedures, and values
- Complying with all relevant legislation and code of conduct
- Maintaining an up-to-date knowledge of the NDIS system and practices
- Maintaining clear professional boundaries with participants
- Maintaining an up-to-date knowledge of local services and organisations participants’ can link too
- Providing participants with options for services and allowing for choice and control

**Psychosocial Recovery Coach responsibilities**:

- Assistance for participants to build capacity and resilience to live a full and contributing life
- Work collaboratively with participants, families, carers, and other services to identify, plan, design and coordinate NDIS supports
- Support clients to foster hope, identify and develop goals and work together towards achieving goals set out
- Build capacity to develop strong and respectful relationships
- Support to motivate the participants to have increased choice and control and increase their social and economic participation.
- Psychosocial Recovery Coaches require lived and/or learnt experience. They must hold tertiary qualifications in peer work or mental health (minimum of Cert IV in Mental Health Peer Work or Cert IV in Mental Health) or equivalent training; and/or a minimum of two years’ experience in mental-health related work.

**ABOUT YOU**

We seek a self-motivated person with team leader experience, if possible. You need to be passionate about helping people and be able to find creative solutions to ensure that we are genuinely helping our participants.

**Role Requirements**:

- Hold a current Driver's License
- A road worthy vehicle with comprehensive insurance
- Hold a current Working with Children Check for paid employment
- A Certificate of Completion of Worker Orientation Module
- NDIS Worker Screening Module
- Australian or New Zealand citizenship or a relevant working visa

**Skills**:

- Person-centred approach to service delivery
- Effective communication skills
- Ability to work with external stakeholders
- Ability to place the client at the forefront of every decision
- Good administrative skills
- Good understanding of the NDIS
- Good understanding of the community sector
- Good understanding of relevant privacy and confidentiality in relations to participants and their information

**WHAT WE OFFER**
- Flexible Work Arrangements
- Friendly and close-knit team environment
- Supportive and experienced leadership team
- Genuine career opportunities

**WHAT’S NEXT**

If this sounds like the role for you, APPLY now

Please note: The successful applicant will be required to undergo pre-employment checks including but not limited to a current criminal record check (no older than 3 months), working with children check, employment history and referee checks.

**All final applicants for this position will be requested to provide evidence of their COVID-19 vaccination immunisation record or medical exempti