Technical Document Writer

1 week ago

Sydney, Australia Westpac Group Full time

**How will I help?**

Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the business - building an organisation where the best talent thrives.

The Westpac Group has been proudly advancing Australia for two centuries. Our success is built upon both our heritage and our ability to evolve. Our vision is to be one of the world's great service companies, helping our customers, communities, and people to prosper and grow. We’re setting ourselves up to be Australia’s No. 1 Bank and we have an exciting change agenda ahead.

This role is within Group Protective Services (GPS). GPS is part of the Corporate Services (Division) which provides services to the Westpac Group in the areas of Group Property, Group Procurement and Group Protective Services. The Chief Security Officer (CSO) is responsible for leading the Group Protective Services team.

**What’s in it for me?**

We want you to love what you do - and where you do it. You’ll be paid competitively, while being in a great position to grow your career - with a range of online learning, training, and career planning tools available to you. Some of the best banking, wealth and insurance benefits that are out there will be on offer - and you can even take paid volunteer leave or secondments as well.

**What do I need?**

The role is responsible for developing comprehensive documentation for GPS to provide the wider group. This role will require a high level of attention to detail to write user friendly content that is easily understood.

**In addition, the below requirements will also be highly regarded**:

- Develop comprehensive documentation that meets our Groups standards
- Gain a deep understanding of the GPS policies and standards and understand the downstream impacts to be addressed
- Translate policies and standards into simple, polished & engaging content
- Write user-friendly content that meets the needs of target audience
- Maintain a detailed database of reference materials
- Evaluate current content and develop innovative methods for improvement
- Strong project management skills inc. planning, prioritising & organisational skills
- Strong stakeholder management skills including senior level management
- Excellent time management skills
- Ability to work proactively and autonomously
- Ability to handle multiple projects simultaneously

**Experience required**:

- Two or more years of experience as an effective technical writer
- Experience in writing documentation and procedure manuals for various audiences
- Superb written communication skills, with a keen eye for detail

**What’s it like to work there?**
When you join, you’ll become part of the broader Westpac Group family - where we aim to be a friendly, switched-on team working for a single purpose - Helping Australians Succeed - it’s what we do, who we are and why we come to work every day. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility

**How do I Apply?**

Start here. Just click on the **APPLY **button.

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