Customer Service Officer

3 days ago


Coopers Plains, Australia CSR Full time

**Customer Service Officer - Coopers Plains**:
***:

- Attractive salary + Onsite Parking
- Ongoing training and support, plus the benefit of being part of a committed team
- Rewarding career with on-the-job development opportunities
- A highly supportive and diverse work environment

**At CSR, we're building a better future together.**

**We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities,and life stage.

**About the role**

Our Customer Service Officer role focuses on providing comprehensive internal sales and high-level customer service support to internal and external customers for CSR's Interior Systems products across QLD.

This position will be full time, Monday - Friday 8am - 4pm working with a highly collaborative team.

Answer and respond to inbound phone calls regarding product availability, delivery times, quotes, general/first level technical product information, samples, and other general enquiries.
- Process orders and quotes into SAP ensuring details are correct and accurate.
- Process returns and investigate credits and action as appropriate.
- Provide regular updates to the Customer Service Manager on stock availability, stock quality and service issues.
- Seek to respond to and resolve customer complaints and issues in an appropriate and timely manner.

**What you bring to the role**

- Previous experience within a Customer Service position
- Process orientated and is driven to deliver exceptional customer service
- Strong numeracy, analytical skills, and attention to detail
- Strong communication skills, with the ability to present both internally and to external customers
- Proficient IT skills
- SAP experience - not essential
- Strong organisational skills with the ability to meet tight deadlines
- Excellent time management (multi-tasking skills, prioritising).

**What we offer**:
***:
We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:
- **Attractive salary and benefits**, including access to exclusive discounts and offers.
- **Supportive and collaborative culture** that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
- **Care and wellbeing offer** includes up to 15 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
- **Rewarding career** with on-the-job learning, development, and upskilling opportunities within and across our brands

**How to Apply**:
***:

- _

[AS2]Updated



  • Coopers Plains, Australia CSR Full time

    ABOUT CSR CSR is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. THE ROLE CSR have an exciting opportunity for a...

  • Customer Service

    24 hours ago


    Coopers Plains, Australia Allens Industrial Products Full time

    THE BUSINESS Allens Industrial Products is a 3rd generation family owned & independently operated Specialist Industrial Safety Supplier. Established over 20 years with branches & warehouses in Brisbane, Sydney & Melbourne, Allens has a focus on service as its No.1 priority. Experiencing perpetual growth, this is an opportunity to join a highly motivated and...


  • Coopers Plains, Australia Triple H Automotive Full time

    **Company Overview**: Triple H Automotive is a dedicated car repairs workshop committed to delivering exceptional customer service and ensuring that every interaction with our clients is a positive experience. With a team of about 10 employees, we are expanding our business to provide more services for our customers while they wait. Our goal is to ensure...


  • Coopers Plains, Australia Super Easy Storage Brisbane South Full time

    Super Easy Storage are a storage and removals business based in Coopers Plains. We are looking for a new team member to assist with sales and customer service out of our office, all day Fridays and Saturday mornings. Must be well organised, have customer service experience, communication skills and great phone manner. Your role will be to assist our clients...


  • Coopers Plains, Australia Super Easy Storage Brisbane South Full time

    Super Easy Storage are a storage and removals business based in Coopers Plains. We are looking for a new team member to assist with sales and customer service out of our office, all day Fridays and Saturday mornings. Must be well organised, have customer service experience, communication skills and great phone manner. Your role will be to assist our clients...


  • Coopers Plains, Australia Sterling Parts Australia Full time

    **Who are we?** Sterling Parts Australia is a preferred and trusted national automotive parts distributor, with distributions centres in Sydney, Melbourne, Brisbane and Adelaide. We are a reliable, collaborative and forward thinking team who are not afraid to try new things. **What’s involved?** Based in our Queensland branch in Coopers Plains, your...

  • Customer Sales

    2 weeks ago


    Coopers Plains, Australia Repco Full time

    **Job Description**: **Repco **is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive, and we are...

  • Admin Officer

    1 week ago


    Coopers Plains, Australia Tempe Tyres & Wheel Centre Full time

    Are you results-driven with loads of energy? Are you passionate about sales, customer experience, and being part of a dynamic team? Tempe Tyres, a leading tyre and wheel Wholesaler with multiple branches and well-established quality brands, is looking for a results-driven Admin Officer to join our team at our Tempe Wholesale Brisbane branch. At Tempe Tyres,...

  • Customer Sales

    1 week ago


    Coopers Plains, Australia Repco Full time

    Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment._ **Customer Sales & Service** Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge,...

  • Admin Officer

    5 days ago


    Coopers Plains, Australia Tempe Tyres & Wheel Centre Full time

    Are you results-driven with loads of energy? Are you passionate about sales and the customer experience and want to be part of a dynamic team taking our business to the next level? Tempe Tyres is a leading tyre wholesaler with national distribution and well-established quality brands, and we are in pursuit of a results-driven Admin Officer to join the admin...