Trove Partner Liaison

15 hours ago

Canberra, Australia National Library of Australia Full time

My Forms
- My Tests
- My Interviews
- My Details

**EL1 - Assistant Director, Trove Partner Liaison**:

- Deliver high quality services to Trove Partners and end-users
- Manage a team to provide excellent customer services to support Trove
- Develop and deliver promotional activities to support Trove

The National Library of Australia is seeking fill the important role of **Assistant Director, Partner Liaison**. This is a great opportunity to support the renowned Trove Database and continue to build and maintain excellent stakeholder relationships.

This is a key leadership role in the Trove Partnerships team where you will manage the National Library’s primary communication channels, creating awareness of our services and delivering high-quality services to both Partner and Trove end-users.

You will oversee the management and support of end-user and Partner enquiries, develop and deliver promotional activities. These could include webinars and training materials through the Partner LearnHub. You will regularly liaise internally to resolve issues and provide activities relating to Trove.

You will manage and coordinate Trove partnership activities for the Branch including:

- Developing and utilising the Trove Content Management System and other reporting and monitoring mechanisms to better understand the impact and reach of Trove.
- Analyse and report on Partnership trends.

You will lead your team to provide excellent customer service and deliver Branch and Library outcomes. You will develop, coach, provide performance and change management guidance and identify development needs.

To be suitable for this role, you must have qualifications or equivalent experience in a relevant field such as Arts, Humanities, Social Sciences or Information Management.

Experience in high level customer relations and/or communication and marketing activities would be desirable.

A merit pool may be established from this recruitment activity which may be used to fill similar vacancies at the Library.

  • Trove Community Services

    1 week ago

    Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **APS 4 - Liaison Services Officer, Trove Community Services**: - Ongoing opportunity to work for a beloved online cultural platform at one of Australia’s leading cultural institutions. - Use your strong interpersonal skills to liaise with internal and external stakeholders. The Library is seeking to fill...

  • Trove Data Support

    15 hours ago

    Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **EL1 - Assistant Director, Trove Data Support**: - Coordinate the large scale aggregation of data from Trove Collaborative Services members - Lead the evolving data management practices in the cultural heritage and research sectors - Trouble-shoot effectively in a technical environment The National Library...

  • Trove Data and Platforms

    1 week ago

    Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **APS5 - Coordinator, Trove Data and Platforms**: - Support the GLAM sector share their collections with the world through Trove - Participate in improving Trove as the premier Australian discovery service - Support National, State and Territory libraries build the national collection through the National...

  • Trove Data Support

    2 weeks ago

    Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **APS6 - Program Manager, Trove Data Support**: - Work with metadata from a wide variety of cultural and research collections including libraries, museums, galleries, archives and more - Be part of a large library data management community while managing a small team - ongoing and non-ongoing...

  • Trove Data

    2 weeks ago

    Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **APS 4 - Senior Administrative Officer, Trove Data & Platforms**: - Opportunity to work at one of Australia's leading cultural institutions - Provide high level administrative support to the Trove Data and Platforms section - Be part of a supportive and collaborative team in a flexible working...

  • Collaboration Branch

    1 week ago

    Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **APS 5 - Coordinators, Collaboration Branch - Multiple Roles**: - Opportunity to work at one of Australia's leading cultural institutions - Use your strong interpersonal skills to liaise with internal and external stakeholders. - Ongoing and Non-Ongoing opportunity available to 30 June 2025 As a world...

  • Digitisation On Demand

    2 weeks ago

    Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **APS 4 - Senior Administration Officer, Digitisation on Demand**: - We're looking for a customer service super star who’s ready to expand into digital - Work directly with weird and wonderful collection items from the National Library of Australia - Connect with teams across all areas of the Library -...

  • Eoi - Liaison Officer

    1 week ago

    Canberra, Australia Ventia Australia Pty Ltd Full time

    Ventia is seeking a dynamic and experienced Liaison Officer to join our Future Plans Team in Canberra. This is a unique opportunity to contribute to Australia's Defence capability by facilitating strategic coordination and communication across key stakeholders in the Defence Clothing System. This role is based in Canberra and cannot be performed...

  • EOI - Liaison Officer

    1 week ago

    Canberra ACT, Australia Ventia Full time

    EOI - Liaison OfficerDate: 21 Oct 2025Location:Campbell, ACT, AU, 2600Company: VentiaVentia is seeking a dynamic and experienced Liaison Officer to join our Future Plans Team in Canberra. This is a unique opportunity to contribute to Australia's Defence capability by facilitating strategic coordination and communication across key stakeholders in the Defence...

  • Act Policing Family Law Court Liaison

    3 days ago

    Canberra, Australia Australian Federal Police (AFP) Full time

    EMPLOYMENT TYPE - Ongoing Full time LOCATION - ACT AFP BAND & SALARY - Band 05, $95,010.00 - $102,927.00 JOB REFERENCE NUMBER - 12032 This advertisement is to fill current vacancies and create a merit pool for future ongoing or non-ongoing vacancies arising over the next 12 months. Did you know? The mission of the Australian Federal Police is to...