Customer Value Manager

1 week ago


Surry Hills, Australia Endeavour Group Full time

**Company Description** Let’s create a more sociable future together**

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you
- **
This is just the start, so dream big**:

- ** Bring your strategic thinking to unlock new opportunities with our suppliers**

As the** Customer Value Manager **you’ll effectively partner with the merchandise trading team to deliver value in relation to Pricing, Supplier agreements and cost optimisation, as well as ensuring category strategies are executed inline with the Endeavour Group strategy.

**We have 2 exciting opportunities to partner our category trading teams, both areas having subtle differences in regards to unlocking value.**

**Wine category**:With a Large product & supplier portfolio, price and ranging optimisation is more complex. Experience with manufacturing will be pivotal in supporting our vertically integrated manufacturing division. Unlocking cost efficiencies and driving more balanced decision making to support overall positive category outcomes.

**Beer Category**:Dominated by 2 large multinational brewers, focus areas for this category involve strategic supplier planning and collaboration (unlocking fair share of the profit pool). Trade planning optimization (price/promo/execution) will be a priority. Along with creating sustainable long term joint business partnerships.

As an experienced commercial executive, you will use your advanced analytical and influencing skills to proactively drive effective price & promotional setting, influence supplier negotiations and identify cost optimisation opportunities across the supplier and logistics cost base.

A true business partnering role, your ability to build relationships across the Endeavour Group business will be critical to your success.

Sound good? Read on.

Here's a snapshot of the responsibilities:

- Support the overall pricing strategy development & execution as well as ongoing maintenance for Endeavour Group.
- Support trading teams in the development of category pricing & supplier strategies.
- Continually monitor, understand and predict market shifts in pricing, ensuring competitiveness and optimised commercial performance (eg: understanding seasonal factors).
- Provide analytics on market trends, consumer data and competitive insights to inform decisions
- Support optimised price pack architecture, clashing and promotional programs. Provide recommendations and influence action to achieve strategic objectives.
- Develop detailed analysis and action plans relating to cost optimisation, inventory management and range mix. You’ll utilise data to regularly review performance with internal and external stakeholders and develop complex models/reports to stimulate potential strategies.
- Build and develop strong relationships with both internal stakeholders and external suppliers, partnering, influencing and working collaboratively to drive growth and optimise performance.
- Present to C-Level executives, where you’ll influence to gain alignment on proposals and recommendations.

**Qualifications**
Now let’s talk about you:

- Relevant, senior commercial experience (8+ years)
- Bachelor’s degree in Business, Finance, Economics, or similar
- Proven experience detailing with complex pricing models & large product portfolios
- Proven strategy development and implementation experience
- Proven experience in Joint Business Planning with external partners
- Understanding of manufacturing processes and optimisation strategies
- Ability to work/influence across different departments & functions
- Strong negotiation/influencing skills
- Experience working in a matrix structured organisation, Retail experience highly regarded.
- Able to present and communicate complex information to a broad audience.
- Demonstrate simple, structured, accurate and robust outputs.
- Strong data analysis and modelling skills to analyse and summarise high volumes of data from a variety of sources.

**The benefits are good too**
- We offer flexible working in every sense
- An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
- Monthly meeting-free days
- Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
- Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.
- At Endeavour, we value being a w



  • Surry Hills, Australia Blackmores Group Full time

    **Drive measurable value from one of Blackmores’ largest transformations** Blackmores is embarking on one of the most significant transformations in our history — modernising our systems, streamlining operations, and connecting more effectively with our people, customers, and suppliers. At the heart of this change is SAP. We’re seeking a **strategic,...


  • Surry Hills, Australia Audience Republic Full time

    Audience Republic is an all-in-one CRM and marketing platform built for events and venues. We work with some of the biggest names in the world—powering events featuring artists like Taylor Swift, Paul McCartney, Post Malone, Elton John, RÜFÜS DU SOL, ODESZA, and Flume. We’re a fast-growing B2B SaaS startup, having raised $12M in funding, and we’re...


  • Surry Hills, Australia Instant Full time

    **This is a Customer Success Manager role with Instant based in Sydney, Australia.** Instant is a technology company on a mission to power the world's most innovative brands, driving their revenue and retention on autopilot. We have grown revenue 16x in the last 6 months, and want you to be a critical part of scaling up this velocity even further! **--...


  • Surry Hills, Australia Endeavour Group Full time

    About Us **Let’s create a more sociable future together** At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new...


  • Surry Hills, Australia Endeavour Group Full time

    **Company Description** Let’s create a more sociable future together** At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to...


  • Surry Hills, New South Wales, Australia Endeavour Group Full time $120,000 - $180,000 per year

    Company DescriptionLet's create a more sociable future togetherAt Endeavour, we're totally into what we do. With a portfolio that includes Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it's what inspires us to dream big, and continue to create new...


  • Surry Hills, Australia Rezdy Full time

    **About Us** We are Rezdy, Checkfront, and Regiondo—three leading brands united under one mission: empowering experience providers worldwide to grow, thrive, and deliver unforgettable moments. Fueled by teamwork and the combined strength of our brands, we are dedicated to equipping tour, activity, and experience providers with the tools they need to...


  • Surry Hills, Australia Blackmores Group Full time

    **Purpose**: As Australia’s most trusted manufacturer of natural health products and one of the Financial Reviews Best Places to Work in 2023, it couldn’t be a better time to join a truly purpose-led business. We are excited to offer the role of Customer Business Manager (NSW) - 12 months parental leave cover. The main purpose of this role is to build...


  • Surry Hills, New South Wales, Australia ProfitPeak Full time $104,000 - $130,878 per year

    Why The Role ExistsAt ProfitPeak, Senior Customer Success Managers help Shopify brands turn data and operations into profitable growth. Within a year of launch, we've already processed over US $700M in GMV, partnering with leading brands such as Arms of Eve, Pace Athletic, SABO and Alive Body.Your mission is to ensure our customers get maximum value from...


  • Surry Hills, New South Wales, Australia Streem Full time

    This is a Account Manager, Customer Success role with Streem based in Surry Hills, NSW, AU == Streem ==Role Seniority - juniorMore about the Account Manager, Customer Success role at StreemYour role as an Account ManagerOur Account Management team is integral in creating stellar customer experiences for our valued clients. As an Account Manager in the...