Service Catalogue Management

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.

At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.

**Want to be a part of our team?**

Primary objective is to ensure that NTT Australia maintains accurate pricing and master data to enable efficient & reliable quoting for both internal and external stakeholders. Required to also take ownership of the code creation process into the ERP to facilitate the procurement process.

**Working at NTT**

**General**
- Responsible for optimising data management of Direct catalogues
- Identify and recommend process improvement related to all pricing activities to drive innovation in the funtion
- Upload NTT Direct exchange rates & product report of for any affected quotes
- Liaise with suppliers to streamline and identify B2B business opportunities
- Key contributor for user acceptance testing and sign off for pricing processes
- Problem identification and resolution - ensure appropriate level of investigation is performed or escalate to ensure issues are resolved in a timely manner.
- Develop and maintain strong working relationship with key internal and external stakeholders
- Attend and contribute in team meetings
- Liaise with suppliers to ensure that pricelist updates are received on a scheduled basis as per the NTT Direct catalogues file in SharePoint
- Shared responsibilities for the pricing function for any system related upgrades, development and improvement initiatives. This includes, but is not limited to upcoming global system and version upgrades
- Manage and maintain system data integrity, future and past. Liaise with NTT Line of Business management & Finance team regarding the ongoing maintenance of NTT Direct pricing data.
- Provide training and guidance to any existing & new team members when necessary
- Assist with documenting key procedures and processes and store centrally for use as training collateral
- Assist maintaining accurate work instructions for all NTT Direct pricing functions and generate process workflow where required.
- Partner with the Direct Pricing Analyst to ensure all catalogue management is in line with company policy and meeting all stakeholders requirements
- Utilise the Direct Global Help Desk to action required system updates
- Develop a high level understanding of the NTT Direct business and understand the links between the pricing component and other aspects of NTT Direct.

**Catalogue Management**
- Maintain and create all current and new catalogue requests. This includes, but is not limited to standard, additional services, child & customised catalogues
- Ensure all pricing rules are maintained and accurate, including default margins, vendor surcharges and shipping factors
- Management of promotional pricing, including customer pricing and general vendor based pricing
- Perform appropriate quality checks to ensure all pricing updates are correct
- Ensure catalogue data is aligned with current vendor pricing presented in a format which is intuitive and user friendly
- Engagement with business to define and optimise future pricing requirements
- Build and develop professional relationships with key vendors and partners
- Maintain, monitor and confirgure the existing Python scripts for automated catalogue creation and loading

**Reporting**
- Provide input into Quarterly review of Ad-hoc and monitor sundry items.
- Help facilitate quarterly margin report and distribute to relevant NTT Australia business owners (Line of Business and Account Managers) to review and confirm existing margins.

**What will make you a good fit for the role?**

**Equal opportunity employer**

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.