Product Manager

**Product Manager (Search/Catalogue)**

At THE ICONIC, innovation drives us; we believe that innovation should not be sitting in a silo team but rather be part of everyone and everything we do & deliver. Every person in tech has a voice and we find that our best products are achieved through collaboration (usually over a coffee in front of a whiteboard).

**Product Team at THE ICONIC..**

The Product team is made up of strategic thinkers leading and guiding cross-functional squads of Engineers, UX Designers and Data Scientists to ensure our customers and internal teams are delighted with every interaction. The team works with all areas of the business to set the strategy, roadmap and feature definition for all our tech products, from new features, existing systems and upgrades. This team are tech-savvy, business focused, big-picture visionaries with a passion for innovation.

**What's involved**

As a Product Manager, you will lead improvements in customer experience, marketing solutions, business processes, and technology fundamentals in our Search and Catalogue domain across the web and the mobile app channels.

This will require you to not only work together with senior leaders across the Customer Product team but also work with other departments to align on where we will invest our time, effort, and funding for tech solutions.

You will be shaping initiatives so that there is a well-defined Definition of Why for the initiatives (growth, cost saving, scaling, stability, etc.). You will also work very closely with the development team to size opportunities and define the solution and a release plan for the same.

**What success looks like...**
- Leading initiatives (strategic and BAU) within your domain: search and catalogue
- Pioneer next-generation search experiences—driving advancements in ranking, relevance, NLP, and semantic intelligence.
- Leading the discovery and/or scoping phase of initiatives to form an understanding of customer problems and to determine the value proposition of an initiative
- Drive ongoing enhancements in search relevance, conversion rates, and customer satisfaction by leveraging experiments, A/B testing, and in-depth data analysis.
- Work hand-in-hand with UX and research teams to create a search experience that is user-friendly, accessible, and truly reflects what users are looking for.
- Responsible for the strategic product vision and roadmap planning for the domain
- Work closely with relevant Product managers to assist with the discovery phase of other initiatives
- Ensure that the particular line of products aligns with a standard vision and process that leads to quality product delivery.
- Communicating with stakeholders throughout the company
- Be a champion for the product management practice
- Identify new opportunities for growth and drive continuous experimentation.

**What we are looking for...**
- 3-5 years of Product Management experience including with user-facing products.
- Proven experience leading search, discovery, or similar data-rich product areas in a high-traffic, consumer-facing environment.
- Strong background working with AI/ML teams on information retrieval, ranking models, NLP, or query understanding.
- 3-5 years in an agile environment
- Experience creating product roadmaps from conception to launch, driving product direction, defining go-to-market strategy, and leading design discussions
- Experience with Search, Catalogue and Ranking logic
- Excellent written and oral communication skills
- Demonstrated stakeholder and relationship management

**Ways to stand out from the crowd..**
- Experienced with digital products, specifically online and mobile, in the e-commerce industry

**Why you'll love THE ICONIC..**

From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here's what to expect when you join THE ICONIC:

- **Flexible working.**We offer a hybrid and flexible working model so you can do your best work in a way that works for you
- **The learning collective.** Get your knowledge fix with our learning days and hackathons
- **Parents at THE ICONIC.** Access to our parental leave program and an extra day off for your kids' first day of school every year
- **Birthday leave.** Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
- **Curate your style.** No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
- **People & Planet Positive**: From our ethical sourcing and sustainability strategies to our community engagement and diversity, our responsibility is multifaceted, and each of these facets are equally important.
- **Wellbeing.** Access to our discounted gym memberships and wellbeing programs
- **People first.**Access our Employee Assistance Program for you and y