Refx Solution Lead

Division: Corporate Service Division- Location: Parramatta, NSW, AU, 2150- Req ID: 70481**ReFX Solution Lead**

**Location - Sydney Metro/Greater Metro**

**Employment type - Ongoing (Full Time)**

**Clerk Grade 11/12. Salary - $139,787 to $161,663 p.a. plus employer’s contribution to superannuation and annual leave loading**

**Your role**

The REFX Solution Lead oversees designing solutions for specific functional areas and shaping the process and user experience for the myWorkZone solution. This role involves identifying opportunities to streamline policies, processes, and data models to minimize custom solutions, while still meeting diverse business needs. The REFX Solution Lead also brings SAP functional and business expertise to solution and process design.

**What you’ll do**
- Driving the creation and rollout of various tools and resources that support solution design and adoption. Identify interdependencies and leverage resources to maximize efficiency and achieve organizational goals.
- Overseeing all aspects of project development and execution for a portfolio of complex projects. This includes preparing business cases and project plans, adopting appropriate governance, managing resources, and meeting reporting requirements to ensure projects are completed on time, within budget, and to quality standards.
- Leading the analysis, evaluation, and development of best practices for processes and activities to ensure efficient delivery of internal and external services under the myWorkZone solution. Ensure business outcomes are met, measured, and reported, and promptly identify systemic and emerging risks.
- Providing proactive, evidence-based advice and reports to the Director and/or Group Director. Ensure the proposed solution meets business requirements, identifies change impacts, and considers the sustainability of the recommended solution.
- Leading the implementation and adoption by providing detailed process documentation, initial data mapping to support data migration to new taxonomies, and validation of test scope and scenarios.
- Collaborating closely with ERP Support and Operations to address design issues, implement improvement opportunities, and confirm business requirements and design for customer-initiated change requests.

**What we’re looking for**

We’re looking for someone who can:

- Manage intricate and sensitive negotiations with a diverse range of stakeholders.
- Achieve various project goals despite limited resources and tight deadlines.
- Create and implement harmonized, flexible, and scalable solutions that enhance business operations for agencies of all sizes.
- Make high-level, complex decisions with confidence.
- Discuss and agree on design objectives, outcomes, priorities, and resources with the Group Director, Director, and other stakeholders.
- Keep up with the latest best practices, government policies, and statutory requirements.

Download the role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

**Applications close** **Wednesday 27 November, 2024 at 11:59pm AEST.**

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.