Customer Service Team Member

2 days ago

Kingston, Tasmania, Australia Clennetts Mitre 10 Full time $45,000 - $65,000 per year

Clennett's Mitre 10 is a locally owned business specialising in the building & trade industry along with key retail categories. With eight sites across Southern Tasmania, we pride ourselves on exceptional service to both Trade and Do It Yourself (DIY) customers. We support our local communities and with a culture built on our strong family heritage, we put our people first. For more information on our business please go to 

About the role

We are seeking a passionate, enthusiastic, and experienced retail plumbing specialist who thrives in customer service, enjoys store merchandising and promotional planning, has a flair for creating displays, and is eager to learn new skills In addition to excelling as a retail plumbing specialist, you may also be interested in Duty Management and advancing your career. If this sounds like you, this is the perfect opportunity This role offers an exciting chance for a skilled Retail Specialist with leadership experience to take on a dynamic, customer-centric role with added responsibilities during weekend shifts. There are ample opportunities for career growth, and the successful candidate will receive further training and mentorship to enhance their skills and career development.

As a Customer Service Team Member – Plumbing Salesperson at Clennett's Mitre 10, you will play a vital role in providing exceptional customer service and support to our valued customers. This is a Full Time Monday to Friday position based in our Kingston store.

As part of the role, you will need a current and valid Australian Drivers Licence.

What you'll be doing

  • Greeting and assisting customers with their queries and purchase needs in a friendly and helpful manner.
  • Providing product knowledge and recommendations to customers to help them find the right solutions.
  • Maintaining the store's appearance and organisation, including store recovery.
  • Restocking and replenishing shelves as required.
  • Processing point of sale transactions accurately and efficiently at the checkout.
  • Answering phones to assist customers with their queries.
  • Contributing to a positive team dynamic and collaborating with colleagues to deliver outstanding service.
  • Picking customer orders.

What we're looking for

  • Excellent customer service skills and a passion for helping people.
  • Strong communication skills, positive attitude & a team player.
  • Product knowledge or a willingness to learn about our diverse range of plumbing products.

What we offer

At Clennett's Mitre 10, we are proud of our people and as an employee you will receive benefits including discount off in store purchases, access to our EAP services and health & wellbeing program, recognition of service awards, ongoing career development, as well as a day off for your birthday

The successful candidate will be remunerated under the General Retail Industry Award 2010 in line with their knowledge and experience.  The position is subject to a pre-employment medical and reference checking.

Applications close 19th November 2025. Please note that applications will be assessed and shortlists at time of application submission.

If this sounds like you, please submit an application which will include your resume, and a cover letter outlining your motivation to apply via Seek.

If you have any questions regarding this position, please contact

jo-

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