Pa / Administrative Assistant / Surgical Practice
1 week ago
**Practice Administration / PA / Patient Concierge**
Our newly created role offers the opportunity to work full time or part time - we are happy to explore options
- Located - the Cambridge Building - Newcastle Private Hospital
- Monday to Friday only (no weekends)
- Great long term team and positive workplace culture
This is an opportunity to join our team and use your amazing people & leadership skills to make this role your own Our role offers a genuine variety of tasks including: PA to Surgeons / Administration & Finance / Patient Concierge
**About Our Practice**:
- Operating successfully since 2005, **Growth + Change** has resulted in the development of a dynamic NEW role for our Practice.
- We have two surgeons and a team of long term employees - most have been with us 5+ to 10+ years
- Our rooms are beautifully appointed and modern - recently re-locating to the Cambridge Building - Newcastle Private Hospital
**Must Have Experience**: This role requires a person with previous experience in a surgical practice.
This dynamic role will see you undertaking the following tasks;
- Working across all aspects of our busy surgical practice
- Overseeing the patient bookings and day-to-day flow for our two dynamic surgeons
- Supporting the Practice Manager in a Financial Management / People Management capacity
- Driving New Business Development initiatives
- Developing & implementing new Practice Protocols
- Managing employees - rostering and performance management
- Financial reporting - measuring past performance and projecting future performance
- Liaising with Patients to ensure flow of journey through the Practice - ensuring a 5 Star experience
- Liaising with 3rdParty Providers - Workers Compensation and Allied Health
- Debt collection
- Writing and editing Doctor Referral Letters
- Manage the Patient Journey on consultation days
**A Little About You**: You will be an agile and lateral thinker, able to develop strategies and confident to introduce new procedures and protocols to enhance our Practice.
Our team are all willing to multi task, and this role will require you to work on the front desk - which will assist you to stay up to date with strategies to constantly improve our patient journey and practice systems.
- full time or part time (we are open to discussing your preference)
- Monday to Friday (no weekends)
- Competitive pay rate - based on experience and skills you bring to the role
- Work with an experienced Practice Manager & a positive team
This role that will also see you take on special projects associated with building new business, assisting with day-to-day Practice operations, ensuring our patients are cared for and receive personalised treatment beyond their expectations.
If this role sounds like the ideal career move you are seeking - please reach out to us with an updated CV and a Cover Letter telling us more about yourself:
What days and hours you are seeking
A summary of the work you have done that demonstrates you meet our selection criteria.
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 34 -38 per week
**Salary**: $32.00 - $36.00 per hour
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Experience**:
- Specialist Practice: 2 years (preferred)
- Medical office management: 2 years (preferred)
Work Authorisation:
- Australia (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
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