Administration Officer

6 days ago


Sunshine Coast, Australia Queensland Health Full time

**The role**: To be successful in this role you will be exceptionally organised as you will manage all administrative aspects of the team including travel bookings, fleet cars and facilities. Furthermore, you will have excellent customer service skills by communicating effectively, negotiating, advising and working collaboratively with others to reach decisions.
Are you right for this role?As you will be the main support for the Sunshine Coast Digital Partnership Team, you will demonstrate the following key capabilities:

- Ability to deliver high quality administrative support, with emphasis on coordinating multiple tasks and working unsupervised.
- Knowledge of policies and practices relating to finance, human resources and records management.
- Experience in the use of computers and software packages (e.g. Office 365, Teams).
- Well-developed interpersonal skills including the ability to work in individual or team situations and communicate clear explanations.
- Experience in solving problems and implementing solutions within a set timeframe.

It would be highly desirable if you held an open 'C' class driver's licence and have previous experience in using ServiceNow and SAP (S4 HANA)

**About Customer Services Branch - eHealth Queensland**: The Customer Services Branch is accountable for customer service excellence delivered on behalf of eHealth Queensland to its customers including the 16 Hospital and Health Services and the Department of Health - representing more than 70,000 employees. The Customer Services Branch provides level 1 to 3 support across a highly diverse and complex range of ICT services throughout the entire state of Queensland. The branch is also responsible for ensuring effective end-to-end service management processes, governance and frameworks are embedded, as well as the customer relationship management function for the organisation.The Customer Services Branch is passionate about creating positive customer experiences through the delivery of digital healthcare services. It works with its customers to simplify their complex business needs and provide simple, elegant solutions. The Customer Service Branch operates as one team - the frontline in understanding, delivering and servicing the digital needs of the state wide Queensland Health ecosystem.
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.Benefits of working with eHealth Queensland: By joining eHealth Queensland you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

**You will enjoy a variety of benefits, including**:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development



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