Client Support Specialist

7 days ago

Cannon Hill, Australia Compass Group Australia Full time

Client Support Specialist

$85,500 + super + annual bonus
- **Join a national team.**:

- **Provide “day-to-day” operational supply chain support to our Foodbuy clients.**:

- **Hybrid role based in Melbourne or Brisbane.**

Today and tomorrow at Compass Group, we serve a better future by enriching people, communities, and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on the individual, their needs and more broadly on positive impacts in the community.

**THE POSITION**
- Provide high quality customer service support to our Foodbuy clients and their operational teams.
- Be the first point of contact for our clients for supply chain service and performance concerns.
- Develop positive and engaging relationships with our client operations teams in support of the Foodbuy brand, our service reputation and in being a positive and active influence with our clients.
- Provide training support for Foodbuy-related systems.
- Ensure that the business is kept up to date with the latest products, innovations and technology.
- Complete various duties including system management, reporting and other elements as required.

**THE PERSON**
- Foodservice experience with a minimum of 2 years background in operations, management or at supervisory level.
- Demonstrable customer engagement, communication and relationship management skills
- Intermediate computer skills including Excel, Word and PowerPoint.
- Good communication skills - both written and verbal.
- Good interpersonal skills - ability to establish and maintain key relations.

**THE BENEFITS**
- Paid parental leave.
- Multiple salary packaging options to make your dollar go further.
- Easy access to 100+ retail discounts.
- Opportunity to learn new skills and move to different internal roles.

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