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Customer Service Officer

2 weeks ago

Wollongong, Australia Greater Bank Full time

**About the role**

We are seeking dynamic and motivated Customer Service Officer in the **Illawarra Region**. This is a fulltime permanent position working Monday to Friday 8:50am - 5:05pm.

**What we’re looking for?**
- Previous retail customer service experience
- Demonstrated relationship and sales ability
- Ability to promote products and services
- Solid cash handling skills
- Proficient computer skills and the ability to pick up new systems
- Ability to work well in a small team environment

**What would be your key responsibilities**
- Be committed to providing quality customer service
- Help our customers achieve their financial goals
- Identify customer needs and offer appropriate solutions with our comprehensive range of products and services.
- Strive towards achieving personal and team daily and monthly targets

**What can you expect from Greater Bank?**
- Award winning Financial Services Organisation
- Genuine focus on your career development with access to internal and external training
- More than just pay, our health and wellbeing program is centered around work-life balance and flexibility
- Opportunity to make a difference in our community
- Work in an environment where people are at the heart of everything we do

**About us**:
We’ve been helping the people of NSW and South East QLD with their banking needs for over 75 years. At Greater Bank, we are on a journey that is being driven by our people to ensure we remain positioned to support our customers for generations to come. Become part of the team that is helping to transform the way we do banking.