Scheduler

5 days ago

Claremont, Australia Clear & Bright Full time

**Domestic Cleaning Scheduler**
**Location**: Claremont WA 6010 / Hybrid WFH | **Employment Type**: Part Time| **Pay Rate**: $32.00 per hour

**About Us**
Clear & Bright provides domestic cleaning services in the Western Suburbs & surrounding areas. We deliver high-quality, reliable, and tailored domestic cleaning services to busy households. We pride ourselves on supporting our team and delivering a seamless experience for both our staff and clients. As our business grows, we're looking for a proactive, highly organised, and friendly **Scheduler** to join our management team.

**About the Role**
As our **Scheduler**, you’ll be one of the key member of staff that keeps our daily operations running smoothly. You’ll be responsible for coordinating staff schedules, assigning cleaning jobs, communicating with clients, and resolving last-minute changes. Your goal is to ensure every home is cleaned on time and at the customer's desired frequency — with mínimal disruption and maximum efficiency.

**Key Responsibilities**
- Create and manage daily/weekly schedules for cleaners based on availability, location, and job requirements
- Liaise with clients to confirm appointments, changes, and preferences
- Monitor and respond to last-minute cancellations, staff changes, or emergencies
- Ensure coverage for all cleaning appointments while maintaining fairness and staff wellbeing
- Use scheduling software to track bookings and staff hours
- Provide reports to management on job completion rates, cancellations, and client feedback

**What We’re Looking For**
- At least 2 years scheduling experience
- Applicant must be available for set 5 hour shifts from 6am-11am Monday to Friday
- Experience in scheduling, rostering, or coordination (_**experience using ShiftCare is highly desirable or similar platforms such as Jobber, ServiceM8 etc.**_)
- Strong attention to detail and problem-solving skills
- Excellent verbal and written communication
- Excellent critical thinking regarding resource allocation and cost implications
- Ability to stay calm and organised in a fast-paced environment
- Proficient in digital tools (Microsoft Outlook Suite, Google Drive)
- Touch typing speed of at leat 60 WPM
- A people-first attitude — you’re fair, approachable, and solution-focused

**Desirable**
- Knowledge of domestic cleaning operations or similar service-based businesses
- Previous experience working with field-based teams

**Perks & Benefits**
- Sick leave & annual leave accrual
- Apple iPhone work phone provided
- Discounted gym membership at Anytime Fitness
- Discounted vehicle servicing & repairs at UltraTune
- Supportive and inclusive team culture
- Initial in-person training, then WFH option available

**How to Apply**
Please submit your resume and a cover letter no longer than 2 pages.

**Job Type**: Part-time

Pay: $32.00 per hour

Expected hours: 25 per week

**Benefits**:

- Employee discount
- Professional development assistance
- Work from home

Schedule:

- Morning shift

Supplementary Pay:

- Performance bonus

Application Question(s):

- Do you have / are you wiling to provide a National Police Clearance?

**Education**:

- High School (Year 9-11) (preferred)

**Experience**:

- Scheduling: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Claremont WA 6010

Expected Start Date: 28/07/2025

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