Premium Services Administration Officer

1 week ago

Brisbane, Australia Sonic HealthPlus Full time

**ABOUT US**:
Proudly Australian, Sonic HealthPlus is now the largest provider of corporate medicine in the country. With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to both large and small corporate and community groups.

**ABOUT THE ROLE**:
We are currently seeking an Administration Officer to join our Premium Services Team in Brisbane CBD, QLD, on a maximum-term full-time basis for 12 months.

This role demands an array of proficiencies, particularly, excellence in interpersonal and communication skills that support and reflect the Sonic HealthPlus culture. There is a high level of customer service expected for this role as well as a great attention to detail.

**DUTIES**:
Reporting directly to the Premium Services Manager, this position will primarily be responsible for the coordination of administration services for Clients. You will work closely with Occupational Physicians, Psychiatrists and Psychologists to achieve a high level of service expectations.

Responsibilities include but not limited to this role are:

- First point of contact with clients
- Ongoing liaison with clients
- Processing medical bookings
- Co-ordination of results management
- File management
- Answering dedicated unit phone line
- General administration duties
- Working in other teams when required

Because of the responsibility associated with the position, it is expected that the Premium Services Administration Officer will display a warm and friendly demeanour whilst maintaining a superior level of respect, communication and service in dealing with employees, managers, patients, clients and service suppliers to promote the reputation of Sonic HealthPlus as the preferred provider of community and corporate medicine and health logistics to industry, internationally.

**CANDIDATE REQUIREMENTS**:

- You will be dedicated to being an exemplar in good customer service
- Demonstrated ability to work autonomously and as part of a team environment
- Excellent time management skills
- Ability to work under pressure is essential
- Ability to remain positive and flexible to provide a proactive approach to supporting the Specialised Services Team
- Previous experience in Occupational Health will be highly regarded although not essential

**WHY JOIN US?**:

- Friendly and supportive team
- Challenging, varied and rewarding role
- 5 minute walk from Central train station
- Ongoing training and development
- Stable, reputable national healthcare provider (part of the global Sonic Healthcare)
- Paid parental leave
- Numerous discounts including travel, gym membership and health insurance options
- Novated Leasing
- Discounted fees for various medical services e.g. pathology, radiology and travel health
- Employee Assistance Program
- Focus on corporate social responsibility e.g. fundraising, supporting community events

**HOW TO APPLY**:
**DIVERSITY, EQUITY AND INCLUSION**:

- At Sonic HealthPlus, we embrace a diverse mix of minds and backgrounds, creating a supportive environment where every voice is valued. Our commitment to gender equity fosters a safe, respectful, and welcoming space for all. We honour the unique experiences of veterans and current serving members of the Australian Defence Force and their families, whose military backgrounds enrich our workplace._

**PRIMARY LOCATION**: AU-QLD-Brisbane CBD

**JOB POSTING**: 26-Feb-2025

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