Service Desk Analyst
2 weeks ago
We are seeking a service focused applicant with excellent interpersonal and analytical skills to provide exemplary service to students and staff requiring ICT support. This role requires a person who can perform discovery, assess and use discretion for ICT issues received by phone, online or face-to-face. A Level IV Certificate in Information Technology (or equivalent) is highly desirable.
The successful applicant will start as soon as mutually convenient.
This role is permanent, part-time over three days per week.
A comprehensive position description can be found here.
Applications must include:
- A statement addressing each of the selection criteria
- An introductory letter and
- Your resume
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