Internal Communications Manager

2 weeks ago

Sydney, Australia Westpac Banking Corporation Full time

Internal Communications Manager

**Exciting Opportunity in Insights & Analytics (I&A)**
- **Why Join Us?**
- Lead the development and implementation of engagement strategies to foster partnerships within I&A, CBMO, and other business units.
- Utilize data and analytics to strategically position the I&A team within the organization.
- Drive brand strategy development for NPS, a key component of I&A, to enhance employee awareness and engagement.

**The Team**

Join a dynamic team dedicated to driving strategic insights and analytics initiatives to enhance customer experience and business performance.

**The Role**

As the Manager of I&A Strategy and Communications, you will:

- Develop and drive an engagement strategy to create strong partnerships between I&A, CBMO, and other business units.
- Leverage data and analytics to inform strategic positioning of the I&A team within the organization.
- Articulate the intent and outcomes of I&A work through an employee and customer lens.
- Drive the development of the brand strategy for NPS, ensuring employee awareness and consistent understanding.
- Interface with corporate affairs and other key divisions to drive internal communication activities and alignment.
- Support the Head of I&A in developing communication within the organization, including monthly NPS updates in CEO comms.
- Ensure timely communication of NPS insights and updates on all digital and EDM assets on a monthly basis.
- Work with I&A leads to support the rollout of programs across the organization.
- Align I&A comms and program rollouts with broader brand and marketing plans. Align comms plan and updates against annual strategies.
- Understand internal communications plans and channels.

**Success Metrics**
- Monitor NPS score and OHI scorecard for I&A to measure performance and effectiveness.
- Track NPS employee engagement metrics, such as attendance at town halls and playbacks.
- Measure awareness of I&A capabilities and deliverables within the organization.

**Experience Required**
- Experience in developing and driving engagement strategies within a large organization.
- Strong background in leveraging data and analytics to inform strategic positioning.
- Demonstrated ability to articulate complex concepts through effective communication.
- Experience in brand strategy development and internal communications.
- Proven track record of driving alignment with broader organizational goals and roadmaps.
- Excellent project management and planning skills.
- Familiarity with marketing calendars and corporate communications.

**How do I Apply?**

Start here. Just click or select the APPLY button.

**Do you need reasonable adjustments during the recruitment process?**

Job ID 300001036301496

  • Brand and Communications Manager

    2 weeks ago

    Sydney, Australia Wavelength International Internal Full time

    _Make a difference - you will be our trusted Brand Guardian _ - _Be part of something that matters - helping to shape the future of Australia’s healthcare sector _ - _Build the life you want with flexible working and a place where you belong_ We’re looking for a Brand and Communications Manager to play a pivotal role in the business, responsible for...

  • Duty Manager

    3 weeks ago

    Sydney, Australia BAI Communications Full time

    Posted Monday 16 June 2025 at 2:00 pm | Expires Sunday 6 July 2025 at 1:59 pm WHY BAI COMMUNICATIONS At BAI Communications, we keep Australians, from the cities to the outback, connected, and the significance of what we do is felt by everyone. Our critical communications team actively protect our sites and keep services on air. We work alongside...

  • Internal Communications Manager

    6 days ago

    Sydney, Australia Macquarie Group Limited Full time

    If you’re a communicator who can quickly build solid relationships, suggest innovative and thoughtful solutions and own and execute compelling and efficient communications, we’d like to hear from you. We’re looking for an outstanding internal communications manager to partner with the Internal Communications Lead and team, and business stakeholders...

  • Internal Communications Manager

    2 weeks ago

    Sydney, Australia Arcadis Full time

    At Arcadis we focus on attracting, retaining and developing people who share our passion and commitment to improve quality of life. In return we offer you the opportunity to transform your world and the world around you, that could be through client work, upskilling yourself, championing equality and inclusion or getting involved in charity work, to name...

  • Internal Communications

    2 weeks ago

    Sydney, New South Wales, Australia Centenary Institute Full time $104,000 - $130,878 per year

    Who We AreThe Centenary Institute is a world-leading independent Medical Research Institute. Our strength is in uncovering disease mechanisms and applying this knowledge to improve diagnostics and treatments for patients and find cures for some of the most chronic diseases affecting today's society.We continue to build on our skills by focusing on and...

  • Internal Communications Manager

    2 weeks ago

    Sydney, Australia Westpac Full time

    **Exciting Opportunity in Insights & Analytics (I&A)** - **Why Join Us?** - Lead the development and implementation of engagement strategies to foster partnerships within I&A, CBMO, and other business units. - Utilize data and analytics to strategically position the I&A team within the organization. - Drive brand strategy development for NPS, a key component...

  • Senior Communications Engineer

    4 weeks ago

    Sydney, Australia BAI Communications Full time

    Senior Communications Engineer - Critical Communications Homebush NSW 2140, Australia Posted Tuesday 29 July 2025 at 2:00 pm | Expired Sunday 24 August 2025 at 1:59 pm WHY BAI COMMUNICATIONS At BAI Communications, we keep Australians, from the cities to the outback, connected, and the significance of what we do is felt by everyone. When disaster...

  • Head of Service Management Critical Communications

    4 weeks ago

    Sydney, Australia BAI Communications Full time

    Head of Service Management Critical Communications Homebush NSW 2140, Australia Posted Sunday 15 June 2025 at 2:00 pm | Expires Sunday 6 July 2025 at 1:59 pm WHO WE ARE At BAI Communications, we keep Australians, from the cities to the outback, connected, and the significance of what we do is felt by everyone. Our critical communications team actively...

  • Communications Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Internal Consulting Group Pty Ltd Full time $40,000 - $60,000 per year

    Communications Specialist, Student Remediation ProgramLocation: Sydney (or hybrid)Duration: Initial 6 months (with potential to extend)Rate: $850 – $1,000 per day (ex-GST)About the RoleAn education company, a client of ICG, is undertaking a major data remediation initiative to correct and validate student and financial information across multiple...

  • Internal Communications Manager

    2 weeks ago

    North Sydney, Australia TPG Telecom Full time

    We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a...