Multi Site Supervisor

Multi Site Supervisor - Campbellfield
**Thousands of customers turn to Reece because of our reputation for “having what you need, when you need it, where you need it.” It's all about delivering the best service possible - a commitment we live by every day.**

**Our core business is supplying plumbing and bathroom products and services to plumbers, builders and retail customers. Our staff are a vital part of our business, providing friendly, expert service.
***:
**The Role**:
**We have an opportunity for a **Multisite Supervisor **to join our team in **Clayton **. **You’ll work as part of **a multi-site **branch team to deliver exceptional service.**

**Key responsibilities include**:
**Delivery coordination**
- **Ensure the correct **delivery **details are obtained and **paperwork is loaded with the goods and drivers complete their paperwork satisfactorily**
- **Assist drivers with loads**
- **Organise scheduling of deliveries and co-ordinate drivers effectively through use of mobile phones to ensure customer satisfaction**
- **Co-ordinate ad-hoc couriers as required and direct charges to the relevant branch**
- **Assist managers with reconciling of courier invoices**
- **Maintain files and records of deliveries**
- **Analyse the delivery service with the manager and implement improvements**
- **Advise counter staff/salesperson and contact the customer if deliveries are going to be more than fifteen minutes late
**Inwards goods**
- **Stock management including maintaining bin locations, stock schemes, replenishment and identifying and clearing E class stock**
- **Assist ensuring the F7 transfer system is used to its full potential by consulting with the relevant Manager to decide when an order is to be F7 transferred**
- **Co-ordinate stocktake for Pipe Centre and assist other branches onsite**
- **Co-ordinate the unloading of inwards goods**
- **Management of Return for Credit (RFC)/Credit Claims
**Supervisory**
- **Responsible for all delivery vehicles on multi-site. All delivery vehicles operate as a pool for the multi-site to ensure an efficient delivery service is maintained**
- **Ensure that drivers are keeping their vehicles in good condition**
- **Ensure that forklift drivers conduct weekly forklift maintenance checks and at a minimum, fortnightly vehicle checks**
- **Arrange services and repairs for delivery vehicles including forklifts**
- **Co-ordinate Motor Vehicle Incident/Accident Reports and Insurance claims**
- **Maintain the Vehicle Maintenance Checklists for the site**
- **Liaise with branch staff to handle any delivery complaints promptly (discuss with counter staff/salesperson for them to resolve the issue directly with the customer**
- **Participate in E-learning, skills assessments and performance reviews**
- **Contribute to the recruitment and selection of new drivers**

**About You**:
**If you have the following attributes, we would like to hear from you**:

- **Strong people skills, and ability to build and maintain strong relationships internally and externally.**
- **A confident communicator **and p **rofessionally presented**
- **A **general understanding of the plumbing and/or bathroom industry and key competitors**
- **A current and applicable forklift and drivers’ licence.**
- **Sound decision making skills.**
- **Ability to effectively coordinate multisite delivery runs.**
- **An understanding of stock management and replenishment.**
- **Sound c **omputer skills**
- **An ability to retain knowledge of policy and procedures**

**How can you build a career with Reece.**:
Reece is different. We're a successful company that doesn't like to make a fuss of our success. We're a big business that works hard to retain the great things from when we were a small business.

We value common sense as highly as a university degree. We encourage people to have a go and don't mind if they fail. We promote people based on performance, not age.

Reece is a place where people make a real difference. And that's the secret to our success - having the right people, with the right attitude in the right roles.

We're looking for the right people now. People who like people. People who like to talk but also like to listen. People who like to perform. People who can recognise an opportunity and seize it. People who are prepared to promote themselves.

Read on. You will quickly discover whether you might be the right person, and whether we might be the right place for your career.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us_