Delivery Manager

2 days ago

Darlinghurst, Australia SmartOSC Corp Full time

**ABOUT SMARTOSC**

SmartOSC is an industry-leading digital transformation agency with 19 years of experience and over 1200 experts across several countries, including Vietnam, Australia, Singapore, Japan, Thailand, Indonesia, Korea, the US, and the UK. With deep expertise in enterprise platforms and technology stacks, SmartOSC has become a trusted partner for top brands and financial institutions worldwide. The company specializes in eCommerce, Digital Transformation and Fintech, delivering enterprise-level projects cost-effectively with faster go-to-market offerings

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**Role: Delivery Manager** - Full-time (working hybrid)

**Quantity**:1

**Working place**:Sydney, Australia

We are seeking a highly motivated and experienced **Delivery Manager**to join our team in Sydney. In this role, you will be responsible for overseeing the successful delivery of projects, ensuring high-quality outcomes are achieved on time and within scope. You will serve as a key liaison between clients and internal teams, driving collaboration, managing performance, and optimizing processes for efficiency and scalability.

**Key Deliverables and Responsibilities**:

- Lead the end-to-end delivery of digital transformation and eCommerce projects, ensuring successful outcomes for clients.
- Manage multiple project teams, work closely with and manage offshore teams based in Vietnam (including BAs, PMs, Developers, and Testers), ensuring seamless collaboration and alignment across geographies.
- Serve as the primary point of contact for clients on delivery matters, maintaining strong, trusted relationships.
- Oversee project governance, ensuring compliance with SmartOSC’s delivery frameworks, methodologies, and quality standards.
- Collaborate with Sales and Solution teams to shape project scopes, proposals, and delivery approaches.
- Monitor project financials (budget, forecasting, profitability) and ensure effective resource allocation.
- Identify project risks and implement mitigation strategies to minimize impact.
- Drive continuous improvement in delivery processes, tools, and team performance.
- Mentor and coach delivery staff to support professional development and capability building.
- Report to the Regional Director.

**Requirements**:

- Bachelor’s degree in Information Technology, Computer Science, Business, or a related field.
- At least 8+ years of experience in project or delivery management, preferably in digital transformation or eCommerce projects.
- Proven experience in managing offshore or distributed teams (e.g., BAs, PMs, Developers, Testers) across different locations.
- Strong understanding of Agile, Scrum, and Waterfall methodologies.
- Proven track record of managing complex, multi-million-dollar client engagements.
- Excellent client-facing and stakeholder management skills.
- Strong financial and commercial acumen in managing project budgets and contracts.
- Exceptional leadership, communication, and problem-solving abilities.
- PMP, PRINCE2, Agile Certified Practitioner, or equivalent certification preferred.

**Benefits**:

- At SmartOSC, we offer the best to your values_
- Hybrid working model
- Attractive salary: up to **AUD 190,000**/year plus Superannuation
- Professional development assistance

Pay: $140,000.00 - $190,000.00 per year

**Benefits**:

- Maternity leave
- Professional development assistance
- Travel reimbursement
- Work from home

Work Location: Hybrid remote in Darlinghurst NSW 2010

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