Care Coordinator

19 hours ago

Hope Island, Australia Mounties Group Full time

**About Us**

Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.

Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.

We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.

**About the Role**

Mounties Care is searching for a dedicated **Care Coordinator **to join our team on a **full-time** basis at our Gold Coast site in Hope Island, QLD

More specifically, some of your key duties will include:

- Develop and coordinate client care plans
- Visit our clients in the community
- Assist with rostering of client services
- Meeting with potential client leads and ‘signing them up’ to our services
- Participate in the after hours on-call roster arrangement
- Maintaining consistency and continuity in the clients care regime
- Liaise with staff, clients, clients family and Healthcare providers where required
- Maintenance of client confidentiality

**About You**
- Minimum 2-3 years’ experience in a similar role
- Current clear National Police Check
- Current First Aid Certificate, including CPR
- COVID-19 Vaccinated
- Demonstrated knowledge within the Aged Care sector
- Demonstrated care coordination skills and ability to work effectively with clients, family members and services providers
- Previous experience managing Home Care Packages
- Strong understanding of the Aged Care Quality Standards
- NDIS knowledge desirable
- Prior experience with CRM and electronic rostering system
- Proficient computer skills, including Microsoft Office
- Effective verbal and written communication skills
- Excellent time management skills, with the ability to multitask
- Positive and professional can-do attitude

**If you’re passionate about making a positive difference and supporting the lives of those around us, we want to hear from you

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