Operations Coordinator

4 days ago

Sydney, Australia Mirvac Full time

Mirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed property group that leads the way in sustainability, innovation, safety and placemaking.

At Mirvac, we know that it’s our people, their passion and expertise and the exceptional experiences we create for our audience, that defines us.

Our opportunity

We have an exciting opportunity for a Operations Coordinator to join our Sydney team. You will be responsible for coordinating our Office and industrial Tenants Assisting Contractors across our Integrated Investment Portfolio and Providing assistance to the Technical services and wider Real Estate Operations team.

Your responsibilities are but no limited to;
Provide training to tenants as required on the Tenant Liaison
Centre service request system
Respond to all tenant calls & requests across our Commercial
Properties, ensuring that all actions are recorded in the Tenant Request System.
Monitor and escalate the wider team’s responsiveness KPI’s as required.
Work closely with the Tenant Liaison Centre Manager, assisting when required.
Organise correspondence to tenants and contractors as required
Create Work Orders & Purchase Orders for Contracts and manage asset register
Respond to all Contractor calls and assist with the induction process, escalating to the HSE team as required.
Train the wider team on various systems.
Create and Maintain procedures for the Facility Management Team
Run Monthly Performance Reporting for the team.
Assist with onboarding process for new employees including the administrative and system setups, inductions and training.
Coordinate setting up and amending network account access.
Complete travel arrangements for Tech Services and Facility
Management teams ensuring they are within company policy guidelines.
Carrying out general office duties.
Coordinate Capital Expenditure approvals and maintain documentation on the Capex Register.
Maintaining full coverage of the TLC 24/7
Your point of difference
Ability to work with limited supervision and take ownership of tasks to achieve desired outcomes.
Be organised, self-motivated and have an ability to meet tight deadlines and prioritise tasks.
Must be capable of developing and maintaining strong working relationships with other staff members, clients, consultants and tenants.
Be motivated to learn and develop skills and experience to facilitate personal and job growth.
Flexible and a Team player.

What sets us apart
Mirvac's team is our most valuable asset, and we invest in our people accordingly. A huge part of this is creating a positive workplace environment, where people are respected, encouraged and rewarded.

We're proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work. We feel fortunate to have so many talented, purpose-driven individuals on our team and our distinctive employee benefits highlight one of the ways we show our appreciation covering Lifestyle, Wellbeing, Community and Learning & Development - and with employee engagement exceeding 90%, it seems this appreciation goes both ways.

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