Facilities Manager

**Company Description** About Hub Australia**:
Hub Australia provides premium workspaces, business networks, and services across 16 locations in Sydney, Melbourne, Brisbane, Canberra, Adelaide and Perth. Founded and headquartered in Melbourne, Hub has grown to become the largest privately-owned coworking operator in Australia, with over 150 staff and over 7000 members ranging from small business and government to non-profit and corporations.

Established in 2011, Hub is a Certified B-Corporation and the first coworking space in Australia to be certified Carbon Neutral with Climate Active. Hub is a fun, energetic, and dynamic environment with plenty of room for growth - as we continue to build the best place to create, share, and work with others, there’s a perfect place for you to grow with us.
**Job Description** Deliver best-in-class workplace environments. Champion facilities and technology that power premium experiences.**

We’re looking for an experienced and hands-on **Facilities Manager** to join our national operations team - someone who takes pride in the quality of the environment and thrives on creating exceptional member and team experiences through seamless facilities and tech operations.

In this role, you’ll report to the Senior Facilities Manager, with matrix reporting to the Technology Operations Manager. You’ll oversee facilities and AV systems across a growing portfolio of locations in Perth and Adelaide, working closely with internal teams, landlord partners, and external vendors to resolve issues, improve processes, and support events and workspace customisation.

If you're a solutions-focused operator with a strong technical aptitude and a love for delivering five-star environments, this role offers the opportunity to directly shape how work is experienced by thousands of members each day.

**What your day to day will look like (but not limited to)**:

- Ensure smooth and safe day-to-day operations across multiple Hub locations by resolving facilities issues promptly, managing contractors, and upholding premium standards.
- Act as the local technology and audio-visual (AV) systems support lead, troubleshooting on-site issues and assisting with member and event tech needs.
- Manage external supplier relationships, including landlords, building management, and service providers, ensuring SLA compliance and high-quality outcomes.
- Conduct proactive site inspections, AV system checks, and implement customisations to meet evolving member requirements.
- Serve as a point of escalation for WHS, CAPEX, and complex technical issues while keeping all stakeholders informed and aligned.
- Collaborate with national teams to execute facilities and technology improvement initiatives, and assist with local tech rollouts or infrastructure support as needed.

**Qualifications** We're Looking For Someone Who**:

- Has 2-4+ years of hands-on experience in facilities management with exposure to workplace technology and AV support.
- Brings exceptional communication, interpersonal, and stakeholder engagement skills—customer experience is at the heart of everything you do.
- Is tech-savvy and confident supporting local hardware, AV systems, and connectivity in a fast-paced environment.
- Can juggle competing priorities and deadlines while staying calm, solution-focused, and collaborative.
- Thrives on working both independently and with remote teams across multiple sites.
- Has experience managing budgets, contractors, and ticketing systems, and consistently meets service-level agreements.

**Additional Information** Why you should join us**:

- Make your mark in a unique role that blends facilities, tech, and premium hospitality—supporting beautiful, purpose-built spaces where people love to work.
- Enjoy the benefits of working for a certified B Corp and carbon-neutral organisation that genuinely values sustainability, diversity, and social impact.
- Access a Wellness & Lifestyle Fund, Personal Development Fund, Volunteer Leave, and a paid day off during your birthday month.
- Thrive in a people-first culture, certified as a Great Place to Work, where your contributions help shape better workplaces across Australia.

We understand that skills and potential don't always fit neatly into a checklist. If you're passionate about this role but don't meet every single requirement, we still want to hear from you. Your unique experience and enthusiasm could be just what we're looking for
- At Hub Australia, we are dedicated to building a diverse, inclusive, and equitable workplace. We believe that our strength lies in our differences, and we are committed to providing an environment where everyone is welcomed, respected, and supported. We encourage applicants of all backgrounds, identities, abilities and experiences to apply, as we strive to reflect the communities we serve._

LI-DNI