Assistant Facilities Manager

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
What's your ambition? Is it a big goal or small steps? Professional or personal? We'd like to know because we make your ambitions our business.
If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. We're focused on opportunity and want to help you make the most of yours.

**What this opportunity involves**:
The Assistant Facilities Manager will assist the Senior Facilities Manager (SFM) in managing the tactical delivery for the technical/ engineering services for the assigned facilities, and be the on-site key technical point of contact for the key stakeholders &/or client in the absence of the Senior Facilities Manager. The responsibilities will include facilities management, technical support, critical environment management, client relationship management, incident investigation and reporting, root cause analysis of faults, asset management, site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material and equipment & supplies. This role has core hours of 9am through to 5.30pm Monday to Friday as well as after-hours support i.e. after-hours maintenance supervision and rostered on call functions.

**A snapshot of the role**:
Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels
Assist the SFM to ensure all Critical Environment (CEM) requirements are met, including inspections and supervision
Compile service dockets and other information in order to complete monthly/ quarterly engineering reporting and submit to SFM
Supervise monthly PPM activity or reactive works conducted out of hours
Provide back-up helpdesk support including solely from 4:30-6:00 M-F
Manage multiple vendors including hard and soft skills to deliver services on time and within budget
Ensure that all contracts are professionally delivered at the right cost and in line with the JLL Code of Ethics
Assist and monitor financial processes to ensure account payable procedures are followed at all times

Sound like you?
If you're a confident self-starter, and you love building client relationships then this is the role for you You've got excellent communication skills and a strong customer service focus. You adopt a hands-on approach to problem solving and can juggle multiple tasks in a dynamic workplace. You think on-the-go and can collaborate with multiple stakeholders with ease.

What we are looking for?
Min. 5 years of experience in facilities, property management, hospitality or related field
Possess qualifications either from a trade background or be tertiary qualified in Engineering (Electrical or Mechanical)
Experience in managing critical environments
Experience working in a banking environment preferred
Knowledge of critical facilities essential
Knowledge of vendor management for specialized services
An understanding of technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)

What can JLL provide you?
You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you.

What you can expect from