Administration Officer

Permanent full-time role | Location: Adelaide, City | No weekend work
- Salary packaging option to increase take home pay | $33.41 per hour + super
- Collaborative and Inclusive team | Career growth opportunities | Employee benefits

**Bring along your customer service excellence to a rewarding area of work within a passionate and supportive team.**

**The Role**

Centacare has an opening for an experienced Administration Officer to join our Mental Health, Counselling, and Wellbeing Services unit. This is a permanent full-time position with the following work hours:
Monday, Tuesday, & Friday: 8:45AM - 5:06PM

Wednesday & Thursday: 12:00PM - 8:06PM

In this position, you will collaborate with the administration team and report directly to the Administration Manager. Your responsibilities will include providing exceptional customer service and administrative support to the service delivery areas. Additionally, you will handle reception duties, including welcoming and assisting visitors and clients.

**Responsibilities**:

- Assist in creating and maintaining client records, appointment bookings, communications, and other data.
- Perform reception duties, welcoming clients and visitors professionally.
- Handle incoming calls and direct them appropriately.
- Respond to inquiries from clients, colleagues, other services, and the community while maintaining confidentiality.
- Provide administrative support to the Administration Manager and other Mental Health, Counselling, and Wellbeing services.
- Handle invoicing and purchase site resources.

**About you**

You’re an admin superstar with a diverse range of administrative skills and a keen eye for detail. Your outgoing and friendly personality enables you to connect and communicate effectively with people from various cultures. As a proactive self-starter, you excel at multitasking and working efficiently in any environment.

**Essential**
- Experienced in performing a wide range of administrative tasks with excellent attention to detail.
- Ability to work effectively within a team environment and independent.
- Strong time management and organizational skills, capable of prioritizing multiple tasks.
- Proficient in Microsoft Office Suite and computer literacy.
- Outgoing and friendly personality, adept at communication across diverse range of groups)
- Previous experience in the non-profit or community services sector (Desirable)

See attached position description for full details.

Prior to receiving a formal offer of employment with Centacare, the following documents must be provided for this role:

- Driver’s licence
- Valid Working with Children Check (WWCC)
- Evidence of right to work in Australia
- 100 points of identification

**What's in it for you**
- SCHCADS Award 2010 Level 2, $33.41 per hour + super
- Generous salary packaging to help increase your take home pay
- Meal and entertainment card option available
- Quality accredited and reputable organisation
- 6 weeks parental leave for primary carer and 2 weeks for secondary care
- Access to our Employee Assistance Program (EAP)
- Health insurance discounts with Bupa

**Who we are**

Each year, we support more than 30,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.

To learn more about us, click on the video Centacare Catholic Community Services - Our Story

**How to Apply**

For a confidential discussion about this opportunity please contact Betty Gretsas/Sarah Jones, Administration Manager, on 08 8215 6700.

**Applications close 5pm on Friday, 24 January 2025.**

**Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.**

With respect, no agencies please.