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Enterprise Technology Services

2 weeks ago

Sydney, Australia Bloomberg Full time

divdivfont color=#001c43 face=Open Sans, Open Sans Extended, Helvetica, Arial, sans-serifspan style=font-size: 12px; Bloomberg delivers critical information in a world where information matters. We give influential decision makers in business, finance and government an edge by connecting them to a dynamic network of news, people and ideas. To do that, we need a constant flow of ideas, energy, innovation—which is where you come in. At Bloomberg, you will have the opportunity to go above and beyond and to take risks./span/font/divdivfont color=#001c43 face=Open Sans, Open Sans Extended, Helvetica, Arial, sans-serifspan style=font-size: 12px; br/span/font/divdivfont color=#001c43 face=Open Sans, Open Sans Extended, Helvetica, Arial, sans-serifspan style=font-size: 12px; In capital markets, buy-side and sell-side professionals strive to achieve automation across multiple asset classes by building strong and secure connections to Bloomberg.
Our Enterprise Technology team is trusted with the design, delivery, and ongoing support for firms wishing to outsource their connectivity and integration to Bloomberg. We have successfully delivered both tactical and enterprise-wide solutions to both the buy and sell side firms and pride ourselves in our quality, rapid time to market, and ability to solve for the most comprehensive and challenging workflows./span/font/divdivfont color=#001c43 face=Open Sans, Open Sans Extended, Helvetica, Arial, sans-serifspan style=font-size: 12px; br/span/font/divdivfont color=#001c43 face=Open Sans, Open Sans Extended, Helvetica, Arial, sans-serifspan style=font-size: 12px; What’s the role?/span/font/divdivfont color=#001c43 face=Open Sans, Open Sans Extended, Helvetica, Arial, sans-serifspan style=font-size: 12px; As a member of the Enterprise Technology Services group, you play a vital role in maintaining technological stability and mitigating financial risk for our clients across their Bloomberg solutions and workflows. Working as part of a global team of financial technology support specialists, you will be responsible for servicing the production needs of our customers. You’ll be strategically focused on the overall customer experience as well as developing a strong relationship with them, from handling production support issues through to proactive engagements with existing clients./span/font/divdivfont color=#001c43 face=Open Sans, Open Sans Extended, Helvetica, Arial, sans-serifspan style=font-size: 12px; br/span/font/divdivfont color=#001c43 face=Open Sans, Open Sans Extended, Helvetica, Arial, sans-serifspan style=font-size: 12px; As you will be part of a client facing team in Asia, you will be supporting a variety of technologies and data specifications between Bloomberg and external systems including FIX, XML, MQ and APIs.
You will work closely with our engineers, solutions architects, and product development in uncovering opportunities, managing production releases, and positioning enhancements./span/font/divdivfont color=#001c43 face=Open Sans, Open Sans Extended, Helvetica, Arial, sans-serifspan style=font-size: 12px; br/span/font/divdivfont color=#001c43 face=Open Sans, Open Sans Extended, Helvetica, Arial, sans-serifspan style=font-size: 12px; We’ll trust you to: /span/font/divdivfont color=#001c43 face=Open Sans, Open Sans Extended, Helvetica, Arial, sans-serifspan style=font-size: 12px;
- Analyze and troubleshoot issues for our global client’s production environments. Examine their root cause and offer a solution in a timely manner, working directly with customers and internal stakeholders across functions/span/font/divdivfont color=#001c43 face=Open Sans, Open Sans Extended, Helvetica, Arial, sans-serifspan style=font-size: 12px;
- Prevent production incidents and outages by partnering with Engineering and Product teams to design and implement future system and product changes/span/font/divdivfont color=#001c43 face=Open Sans, Open Sans Extended, Helvetica, Arial, sans-serifspan style=font-size: 12px;
- Partner with Account Management in our electronic trading and regulatory businesses to provide proactive engagements with our client base/span/font/divdivfont color=#001c43 face=Open Sans, Open Sans Extended, Helvetica, Arial, sans-serifspan style=font-size: 12px;
- Ensure a smooth life-cycle experience, when clients move from project implementation to production support/span/font/divdivfont color=#001c43 face=Open Sans, Open Sans Extended, Helvetica, Arial, sans-serifspan style=font-size: 12px; br/span/font/divdivfont color=#001c43 face=Open Sans, Open Sans Extended, Helvetica, Arial, sans-serifspan style=font-size: 12px; Who You Are: /span/font/divdivfont color=#001c43 face=Open Sans, Open Sans Extended, Helvetica, Arial, sans-serifspan style=font-size: 12px; You come to work with a purpose, passionate about offering excellent service and empowered by a collaborative spirit. Someone that is naturally curious, a strong problem solver who doesnt shy away from