Director of Enterprise Technology

3 days ago

Sydney, New South Wales, Australia beBeeTransformation Full time $180,000 - $250,000
IT Operations and Service Delivery Leader

We are seeking a strategic and results-driven leader to join our organization as the Head of IT Operations and Service Delivery. This senior leadership role will be responsible for the strategic and operational planning, implementation, and day-to-day management of our enterprise IT infrastructure, operational services, and systems.

The ideal candidate will have strong technical expertise, proven leadership skills, and a passion to build high-performing teams while continuously seeking improvement. Experience working with Azure cloud services, hybrid architectures, and emerging technologies is essential.

This is a unique opportunity to shape the development and growth of our technology function at both a strategic and operational level. With a broad scope of influence, this role will have a meaningful impact across people, systems, and operations.

Key Responsibilities:
  • Oversee and manage all IT operations, including network architecture, security, hardware, software, and National IT Service Desk.
  • Lead the strategic infrastructure direction and digital transformation initiatives.
  • Lead implementation and sustainment of infrastructure and platforms across hybrid Azure cloud and on-premises environments and a solid understanding of Microsoft 365 ecosystem.
  • Contribute to development and execution of technology strategies that drive innovation and align with business goals.
  • Mature ITSM policies whilst building scalable and resilient IT processes and frameworks to ensure service excellence and timely issue resolution.
  • Track IT performance and KPIs to drive continuous process and service improvements.
  • Maintain IT security controls and data protection measures, conduct IT risk assessments and manage incident response.
  • Develop processes and policies for IT Infrastructure, ensuring compliance with legal, regulatory, and policy requirements.
  • Oversee the adoption of emerging technologies, infrastructure modernisation, cloud migration, and automation initiatives.
  • Build and maintain strong relationships with internal stakeholders, vendors, and service providers.
  • Develop and manage IT operations budget and financial forecasts.
  • Champion organisational capability in emerging technologies and agile methodologies.
About You:
  • You are a service-oriented and performance-driven leader with a proven track record in managing infrastructure and operations teams within complex organisations.
What We Offer:
  • A supportive environment that values innovation and continuous improvement.
  • Collaboration with senior leaders, team members, and stakeholders.
  • Promising career opportunities in a growing and market leading professional services firm.
  • Access to various health and wellbeing, social, financial, and professional development benefits.
  • Participation in fitness challenges or exclusive discounts to corporate health insurance, gym memberships, and wellness facilities via our BWell program.
  • Travel perks, retail discounts, free breakfast, employee referral rewards, study, and professional development support.
  • Leave options catering to the unique needs of our people.

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