Technical Support Officer

2 weeks ago

Gold Coast, Australia Queensland Health Full time

**Key Responsibilities include**:

- Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplaces.
- Carry out general technical support activities which may include: Equipment receipt, packing, dispatch, pick-up and delivery (driving required); Management of parts, consumables, test equipment and technical manuals; Data entry and checking; Cleaning of specialised workshop areas and equipment; and other miscellaneous workshop support activities as required.
- Assist biomedical technicians to provide repairs, planned maintenance, installation/de-installation and other services for a wide range of electronic and/or mechanical health technology equipment. This may include working under indirect supervision following training.
- Communicate effectively with colleagues, management, clients and other stakeholders.
- Comply with and utilise procedures, policies, regulations, and standards which impact upon the position including Code of Conduct for Queensland Public Service, contemporary human resource management requirements and practices, such as workplace health and safety, equal employment opportunity and anti-discrimination policy.

**Key Competencies**:

- Ability to communicate and liaise effectively with staff, clients and external agencies.
- Numeracy, literacy and computer skills to an adequate level to order and receive goods, process delivery documents, work orders and accurately enter information by keyboard into computer databases.
- Ability to work as a team member to achieve goals and objectives.
- Ability to actively participate in a working environment supporting quality human resource management practices including employment equity, anti-discrimination, occupational health and safety and ethical behaviour.

**Qualifications, registrations and other requirements**:

- A current C Class Driver's License is required.
- Travel, Shift Rostering and On-call requirements: BTS is committed to providing appropriate services at all times to health facilities throughout the state, consequently staff may (following consultation) be required to transfer to another work location, participate in 24 hour shift arrangements, on-call and weekend rosters, occasional overtime, and to travel throughout Queensland for periods of up to approximately two weeks at a time. Note: There is little or no overnight travel for most Technical Support Officer rolesThis work is licensed under a Creative Commons Attribution 3.0 Australia License.

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