People Operations Manager

5 days ago

West Melbourne, Australia Australian Red Cross Lifeblood Full time

Lead the P&C People Operations team to deliver exceptional employee and people leader experiences

Permanent full-time

National - WFH/Office model (Melbourne location preferred)

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: to give life. Together, we want to help you build a fulfilling career with Lifeblood.

About the role

The People Operations Manager plays a pivotal role in Lifeblood’s People and Culture (P&C) business unit and is responsible for overseeing both the People Support and Payroll functions. Reporting to the Director People and Culture Operations, this key leadership role requires a deep working knowledge of People and Culture processes, compliance, and payroll administration to ensure smooth and efficient People and Culture operations within Lifeblood.

In this role, you will drive a collaborative team in the day-to-day operations and the tactical and strategic expansion of the centralised People Operations function. You will be responsible for ensuring exceptional customer support and enhanced employee and people leader experience through streamlined policies, procedures, and touchpoints. This includes ensuring that the payroll function runs efficiently with a focus on accuracy, currency to compliance and legislation, and implementation of continuous improvement initiatives.

Sound interesting? Here’s what we are looking for;
Extensive experience (5+ years) in building and leading strong customer focus driven teams, with a keen view on enhancing the employee and people leader experience

Excellent team collaboration and people leadership experience, including coaching, team development, knowledge share and performance management

Previous experience balancing portfolios and workloads for operational teams

Highly analytical with excellent problem solving and attention to detail, with the ability to prioritise tasks and meet strict deadlines

Payroll knowledge in a large or complex organisation

Experience with industrial awards, workplace agreements, executive remuneration.

Proven experience developing and implementing people and payroll strategy and tactical delivery including improvement strategies

Advanced skills with various payroll systems (Chris21 preferred) HRIS systems (SAP Successfactors preferred) and Time & Attendance systems (Humanforce preferred)

This is a permanent, full-time opportunity and can be based nationally with a hybrid working environment.

Thrive in a diverse culture that cares for your wellbeing

We’re a diverse and inclusive bunch. We’re proud to foster an environment where all people can come together to achieve their very best. Whether it’s workplace safety or work/life balance, we look after our employees’ varying needs. As part of the Lifeblood team, you’ll have access to a generous salary packaging program, plus a great range of rewards like discounts on insurance, groceries, food & beverage, department stores, travel, and more.

Next steps

If you require reasonable adjustments during the recruitment process, please reach out to us.

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