Head of National Operations

Head of National Operations

**The Opportunity**

A position has become available to join QIC's Real Estate team on a permanent basis. With a high quality and diverse portfolio of shopping centres dispersed across QLD, NSW, ACT and VIC, you will lead the National Operations function. Be responsible for driving operational efficiency of the centres and ensuing a safe environment for guests of the centres. You will lead a team of professionals, fostering a collaborative and positive culture while aligning with the Shopping Centre Management Vision and Strategy Plan.

This is an exciting opportunity with a broad spectrum of responsibilities and a lot of independence and strategic thinking. However, the key accountabilities entail:

- **Operations Strategic planning**: Develop and execute a National Operations plan, responding to trends in the market and driving innovation and best practice asset management.
- **Process Improvement**: Lead initiatives for cost reductions, support the delivery of sustainability projects, and drive continuous improvement.
- **Financial performance**: Develop annual Operating and Capital budgets, forecasts and reporting as well as ad hoc financial analytics.
- **Leadership & People Management**: Foster a culture of collaboration, diversity, and inclusion, ensuring team engagement and professional development.

**About You**

As a thought leader, you will demonstrate strong financial acumen to lead commercial success through the development of budget, forecasts, analytics and reporting. Therefore, the ability to understand, manage and analyse data is critical for the contribution to operational excellence.

A positive and inclusive culture is extremely important at QIC, so you will have the ability to adapt your communication style to foster an engaged team environment and drive both short term and long term success of the centres. You will have experience in managing diverse teams to ensure accountability across the centres.

Finally, with past experience in asset management operations or facility management, you will have strong time management skills and understand the need to be agile with competing priorities.

**About Us**

**About QIC**:
As one of Australia's leading institutional investment managers with more than A$100billion in assets under management, we have a presence across four continents, seven offices and assets across global markets.

At QIC, we believe in shared value - where delivering strong investment returns can go hand in hand with doing good for our clients, people and communities. If we invest well, we will all do better together.

**Life at QIC**:
We know that our people perform at their best when they feel a sense of belonging and are encouraged to bring their authentic selves to work every day. We provide a supportive work environment where everyone can thrive and feel valued for their meaningful contribution in delivering for the prosperity of our clients, people and communities.

Joining QIC, you can contribute to our employee led networks that champion our diversity, equity and inclusion strategy, which consists of five key pillars: Gender Equality, LGBTQ+, Accessibility, Cultural & Linguistic Diversity, and First Nations People.

Other reasons to join us:

- Flexibility and hybrid options encouraged - certified Family Inclusive Workplace
- Recharge leave - additional 3 days leave per year
- Annual fitness/home office reimbursement
- Ability to swap public holidays for those of personal, cultural or religious significance
- 26 weeks gender-neutral paid parental leave
- Financial study assistance and study leave
- Community leave for supporting the causes you love
- Development opportunities to extend, expand and enhance your growth

Job ID 300000417755745