Practice Manager

**Take your skills to the next level as part of the Ramsay Team A key leadership opportunity in a temporary full-time role Maternity Leave cover**:

- **We are a leading provider of health care services with a special culture known as “The Ramsay Way” and a philosophy of “People Caring for People”**

**The Opportunity**

Within Ramsay Psychology, our Practice Managers are pivotal to the success of our clinics and the positive experience for our clients.

This role will suit someone who is looking for a diverse role and an opportunity to showcase their outstanding customer service and communication skills.

Your high organisational capabilities coupled with understanding of medical or allied health practice processes will determine your success in this role.

Key Responsibilities:

- Ensuring clients have a positive experience with our practice from their very first phone call
- Helping to drive referrals to the clinic by building relationships with GPs and other healthcare professionals
- Assisting with GP clinic drop ins, lunches, marketing correspondence and event planning
- Diary management, triaging and scheduling of patient appointments
- Accurate maintenance of patient records
- Reception duties
- End of month financial reporting, invoicing and accounts management
- Handling patient enquiries, including website enquiries
- Processing patient accounts - billing, collections and reconciliations
- Other general administrative functions as required

**Your Skills and Experience**
- Knowledge of Medicare and HICAPS systems
- Experience and knowledge of multiple patient management systems and software, Nookal would be advantageous
- Previous experience managing a busy Medical Practice
- Exceptional people skills and self confidence
- Highly organised and able to prioritise
- Comprehensive knowledge of online claiming and MBS as it pertains to provision of psychological services (desirable)
- High attention to detail and accuracy
- Self-motivated with a desire for continued professional development/excellence

**About Us**

Ramsay Health Care has grown to become a global hospital group, delivering a range of acute and primary healthcare services from 480 facilities across 11 countries, making it one of the largest and most diverse private healthcare companies in the world. The company employs over 77,000 staff and treats 8.5 million patients throughout its hospitals and primary care clinics.

Benefits
- Access our flexible work opportunities and **have a say in your roster times**:

- **A great work culture** and a friendly and supportive team
- **Flexible Leave Program**: purchase additional annual leave
- Free access to 18,000 upskilling courses via a LinkedIn learning subscription
- Professional development programs
- **Post-graduate and Formal Education Scholarships**:

- **Study leave**:

- **Discounts off hospital and extras private health** insurance - you’ll pay less for hospital cover and receive a higher extras limit for things like General and Major Dental
- **Hospital, Allied Health & Pharmacy discounts**:

- **Car servicing discounts** on Mazda vehicles
- **Salary sacrifice opportunities** eg, airport lounge membership, self-education expenses and more
- **Tech discounts** on Microsoft and Apple purchase
- **Paid parental leave**:

- Corporate rates on Hertz car rentals
- Recognition and **rewards programs**:

- **Community service leave**
- Employees who are not permanent may not be eligible for all items listed above.

**How to apply**

Applications made by recruitment agencies will not be considered.
- Must be **vaccinated against Covid-19** a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

To discuss this opportunity, please contact Sharon Kruger - QLD Regional Manager