Allocations Consultant

3 days ago

South Melbourne, Australia Your Nursing Agency Full time

YNA provides nursing, midwifery, careworker & support service staff to private clients, community & in-home programs, government agencies, hospitals, health & aged care facilities throughout Melbourne.

We have an opportunity for an enthusiastic individual to join our customer service team in South Melbourne & contribute to our ongoing success. We require flexibility to work between 4-5 shifts per week over a 7 day roster. Shifts are rostered for 8 hours between 04:45am & 11:30pm, seven days a week, 365 days of the year.

**About the Role**:
Our Allocation Consultants are required to communicate with our on-hire staff & our clients to deliver the best service possible.

Typical Day:

- Booking staff into suitable shifts
- Accurate data input into YNA system
- Taking client requests professionally & efficiently
- Processing client bookings, monitoring shift changes & updating staff availability
- Maintaining communication with staff & clients & problem solving, as required

No day is the same

Desirable Skills
- Strong computer & admin skills
- Ability to follow structured procedures & high attention to detail
- Ability to multi-task, work in a fast paced environment, think laterally & problem solve
- Outstanding communication skills - verbal & written
- Friendly, vibrant & outgoing team player
- Focus & desire to continuously improve

If you are looking to join an innovative, expanding Australian-owned company & have a dedication to delivering excellence & professionalism; then YNA could be for you

For more information contact Jan Curtain on 8823 0511 or Joanna Calder on 0417 982 392.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $30.00 per hour

Schedule:

- 8 hour shift

Supplemental pay types:

- Penalty rates

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