Simulator Trainer Facilitator

**THOROUGHBRED PERKS**:

FLEXIBLE WORK HOURSInspiration doesn’t work 8 to 5 and neither do we (unless you’d like to of course ). As long as you put in your 8 hours a day, we don’t mind when you start or finish. That means you can put life first, avoiding the traffic, hitting the gym, ferrying kids or catching up on your beauty sleep. Your call.TUITION BENEFITSWhen you learn, we learn, which is why we actively promote a culture of constant personal development. If it’s a course of study that we prescribe, it’s on us. If there is something else you’d like to pursue and it’s in your line of work, we will come to the party with a generous contribution to your tuition and some time off to study.COFFEE CONNOISSEUR?Cappuccino, flat white, espresso, macchiato, short, long, black, white, we have it all. As much bean-to-cup coffee as you can drink, guaranteed. Or for those less dependent on caffeine, there’s also tea, milo and hot choc to fuel your day. Oh, did we mention it’s free ?WORK HARD, PLAY HARDFancy a little competition? Join in the weekly soccer match or if you prefer, go digital and challenge your mates on the LAN or canteen PS4. Friday afternoon drinks, social braais and team building events are also a regular treat for the less competitively inclined.COMFORT FIRSTWe’re not strict when it comes to what you wear to work.
We want you comfortable, not stuffed into a suit, so by all means, keep it casual.LOCATION, LOCATION, LOCATIONThey say it matters and we agree All our offices are located in prime locations. The beach, a warm ocean, gym, great restaurants and world-class shopping malls all within 5 min of our Durban Campus.**Location**:Perth & Kalgoorlie, Australia, FIFO - 8:6 roster
**Remuneration**: Market-related

ThoroughTec Simulation, the world’s leading developer of high-fidelity, operator training simulators for the mining industry, is looking for an energetic and experienced Customer Success Manager.
- Instruct client staff in the effective use of ThoroughTec’s CYBERMINE dump truck operator training simulator and other supporting products.
- Conduct equipment specific training interventions on the simulator, providing high level support and guidance to participants to ensure successful outcomes.
- Review and modify client training curricula and course material to best leverage ThoroughTec’s products in the context of Client training objectives.
- Oversee and mentor Client trainers and instructors.
- Facilitate course delivery, skill building and monitor training progress, analyse outcomes and report results to mine management.
- Critically, this individual will be required to interface with all levels of mine management to identify operator KPI’s, collect and assess actual operator performance data and then implement the necessary operator performance improvement programmes to achieve the client’s desired outcomes.
- This role will be FIFO (Perth based to Kalgoorlie) with an 8:6 roster utilising client charter flights and accommodation.

**Requirements**:

- 2 -3 years industry training experience (advantageous)
- A valid Driver’s Licence
- A valid Passport (without travel restrictions)
- Excellent communication skills and fluency in both spoken and written English
- A willingness and ability to travel extensively, based on the FIFO roster
- A high degree of competency in the MS Office suite
- High degree of self-motivation, self-discipline and an ability to work independently

**Desirable skills and experience**:
Additionally, possession of any of the following will be considered an advantage:

- Friendly, professional and efficient client focussed mindset
- Client relationship / account management work experience
- Educational work experience
- A Background in engineering or data analysis
- Experience working with operator training simulators
- Experience operating heavy mining equipment

ThoroughTec is an equal opportunity employer who offers all staff competitive salaries, training and career growth opportunities.