Indigenous Office Assistant Community Manager

3 days ago

Sunshine Coast, Australia Indigenous Workstars Full time

Fully utilise your customer service experience in overseeing the day-to-day operations across our Lifestyle Communities located on the Sunshine Coast, developing, and fostering positive relationships with our homeowners.

This is a diversified Australian property development company. It has business in shopping centres, residential estates, industrial estates and manufactured housing communities.

**Position Description**:

- Assisting Community Manager with homeowner queries and concerns
- Build, maintain and grow positive and respectful relationships with homeowners
- Welcoming new homeowners and ensuring they are embedded into the community
- Preparation of paperwork to all new home owners settling into homes
- Work collaboratively with all contractors and service providers
- Ensure adherence to all legislative and regulatory compliance, guidelines and policies
- Work collaboratively with Caretakers to ensure the needs of the community are being met
- General administration working across MS Office Suite and assist with the Community Website (intranet)
- Actively participate as well as represent Stockland Halcyon at homeowner functions and events
- Liaise with homeowner interest groups, attend meetings and take minutes as required

**Position Requirements**:

- Open to industry, you'll bring with you, experience working in a customer service-related role delivering first class customer experiences
- Strong communication skills, with the ability to relate and understand customers' needs, as well as being empathetic
- A natural at developing relationships including the ability to network, influence and maintain discretion
- Strong negotiation and conflict management skills to deliver positive outcomes
- Proficient administration skills and competent across MS Office Suite
- High level of attention to detail and a natural at problem solving and finding a solution
- You are highly organised with excellent time management skills, a proactive 'can do' attitude and always immaculately presented

**Application requirements**:
Indigenous Workstars specialises in the engagement of Aboriginal and Torres Strait Islander people into employment in a variety of communities and industries across Australia.

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