Assistant Boutique Manager Tissot Mid City

1 week ago

Sydney, Australia Swatch Group Full time

**About Tissot**
The plus sign in the Swiss Flag within the Tissot logo symbolises the Swiss quality and reliability Tissot has shown since 1853. The watches, sold all over the world, enable Tissot to be the leader in the traditional Swiss watch industry, exporting more than 4 million watches every year. Tissot stands by its signature, Innovators by Tradition. The high quality of the brand with every component is recognised worldwide.

Tissot has been named Official Timekeeper and Partner of many global events such as basketball with the NBA and FIBA; cycling with the Tour de France and the UCI World Cycling Championships; motorsports with MotoGP and the World Superbike Championship and many more besides in the sports of ice hockey, fencing and rugby.

**The Role**
We are looking for an Assistant Boutique Manager to join our team in our Mid City Boutique. This position is responsible for assisting the Boutique Manager in the areas of sales, management, operations, customer service and leading the team. The key to this role is to provide a high level of customer service and motivate and train the team to meet monthly sales budgets. General administration, merchandising and inventory control also part this role.

**Responsibilities**
- Support the Boutique Manager with the operational tasks of the boutique including rostering, ecommerce enquiry, e-reservation, general administration, staff training, inventory planning and problem solving in the boutique
- Assist the Boutique Manager in motivating staff to optimise performance and boutique sales targets are achieved
- Continually review operational reports and records to ensure company policies and procedures are being upheld
- Support the Customer Service area and ensure all staffing, escalations and operational issues are handled correctly
- Reporting
- Stock control

**Skills and Experience**
- Demonstrated retail experience, (luxury industry beneficial)
- Highly developed and proven customer service skills
- Proven staff management, assistant management or supervisory experience
- Computer literacy skills
- Excellent organisational skills
- Team player
- Energy, drive and enthusiasm

**Culture**
Within our boutique in Mid City, our Boutique Manager has created a positive culture with a team of professional and friendly individuals who are all passionate about the brand. The whole team receives lots of support from the rest of the company, which has a strong focus on training and development. With new products released every year there's always something new to learn about.

**How to Apply**

Job Reference: SGAU00330

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