Assistant Boutique Manager
3 weeks ago
Join to apply for the Assistant Boutique Manager - QVB role at L'Occitane Australia & New Zealand
About the CompanyL'Occitane is a natural and luxurious beauty brand renowned worldwide. Our beauty products originate from Provence in the South of France, and an emphasis on ethical and socially responsible processes has been practiced since the company was founded in 1976. L'Occitane values authenticity, respect, and continuous improvement. We recruit competent and positive-minded people who share our core values - entrepreneurship, team spirit, leading by example and authenticity – and our commitment to sustainability. Building a more diverse and inclusive organisational culture is one of the ways we cultivate change. This involves building an inclusive workplace that makes our people feel safe from any sort of discrimination or harassment, respected and valued for who they are as individuals.
About The RoleAs an Assistant Boutique Manager at our QVB location, you'll play a key role in the day-to-day operations of the boutique. Supporting the Boutique Manager, you will drive sales, lead and inspire the team, deliver exceptional customer service, and uphold the luxurious standards L'Occitane is known for. You'll also assist with employee management, inventory, and visual merchandising.
About You- 1–2 years' experience in a senior retail role, ideally in luxury beauty or premium brands
- Strong leadership, communication, and interpersonal skills
- A passion for customer service and creating an exceptional brand experience
- Excellent organisation and attention to detail
- Flexibility to work weekends and public holidays
- KPI understanding and confidence in reporting and analysis
- A love for skincare and L'Occitane products; skincare or management experience a plus
- A competitive salary including generous employee discounts & incentives
- A feedback-rich culture that supports openness and transparency.
- Great career progression with a strong focus on training and development.
- Be part of an organisation that is committed to sustainability
- Extra paid days off for special occasions (Wedding Day, Volunteering Day, Pamper Day, Birthdays and more)
- Service Recognition where you get an extra paid day off for every 3 years of service
L'Occitane en Provence is an Equal Opportunities Employer and is committed to ensuring that factors relating to its employees' ability to perform workplace responsibilities, and to develop in their employment, are the only ones considered in the decisions about their career with L'Occitane.
DetailsSeniority level: Mid-Senior level
Employment type: Full-time
Job function: Customer Service, Sales, and Management
Industries: Retail
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