Boutique Manager

4 weeks ago

Sydney, New South Wales, Australia Vacheron Constantin Full time
Overview

Boutique Manager - Vacheron Constantin - King Street role at Vacheron Constantin. Reporting to the Brand Director, you will craft a universe within the boutique that delivers memorable client experiences and fosters a fulfilling employee environment.

Responsibilities
  • Implement a strong clienteling approach to drive ambitious and sustainable business results.
  • Develop relationships and initiate boutique activities to enhance the brand's reputation and desirability through networking and events.
  • Drive CRM and clienteling initiatives, leading by example in building relationships with clients and prospects.
  • Manage boutique operations in accordance with brand and group compliance policies.
  • Design the optimum organization, recruit the right profiles, and ensure proactive talent pipeline.
  • Coach, train, motivate, and inspire the team to achieve exceptional performance.
What will make you successful
  • 4+ years of previous experience in retail management (high watchmaking knowledge is preferred or high-value luxury product).
  • Track record of driving boutique performance from a qualitative, quantitative and operations perspective.
  • Strong understanding of customer service needs, clienteling, and hospitality mindset.
  • Self-starter with a team-player approach; excellent leadership, interpersonal and communication skills.
  • Must be available to work retail hours including nights and weekends.
  • Knowledge of the local market.
  • Excellent computer skills.
Seniority and Employment
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Sales, Business Development, and Administrative
  • Industries: Retail Luxury Goods and Jewelry

Note: This job description focuses on the Boutique Manager position and does not include external job postings or city-specific listings.


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