Manager Retail Decision System

About the role

Retail and Commercial Risk Infrastructure Tribe at ANZ is looking for people who are passionate about transformational change and doing great things for our customers, to help us redefine banking for the future

Join us as we reimagine services using the latest Risk platforms and technology, to better support our customers’ financial wellbeing

If you’d like to part of something really different, and learn and practice New Ways of Working (NWOW), then we’d love to hear from you

**Role Location**: 839 Collins Street, Docklands VIC 3008

**Role Type**: Permanent, Full-time

As a Manager for Retail Decision System, you will be working in a high performing team developing and implementing solutions around data and Risk decision systems while ensuring the Risk decision systems are operational. You will also have oversight of strategy testing by the Retail Risk business. Part of your responsibility is to engage with Technology in the deployment of Risk strategy changes and to work with project teams outside of Risk wanting to use Risk infrastructure. You are also expected to have the ability to be ahead of the curve and business case future technological requirements from hard technology such as systems to soft technology such as data warehouse enhancements.

What will your day look like

As a Manager Retail Decision System, you are expected to have these following key attributes:

- A team player - You recognise and value the different perspectives and skills your colleagues bring. It is not about being a hero but jumping in and contributing to the successful delivery of the team’s mission
- The customer’s biggest fan - You demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes
- Comfortable being uncomfortable - You are comfortable with uncertainty and have the ability to effectively manage yourself through ambiguity and change
- Continuous improvement junkie - You constructively challenge the status quo, look for better ways to do things and passionately advocate continuous improvement
- Committed to your own and other’s growth - You strive to stretch and grow yourself and others by identifying your own development areas, seeking feedback and providing feedback to others to help them learn and grow everyday
- A problem solver - You are energised by tackling complex problems and use critical thinking, your network, skills, knowledge, and available data to drive better outcomes for our customers and the bank
- Risk savvy - You build sustainable solutions that protect customers, stakeholders and the community
- Can appreciate difficult problems - You can work autonomously on tasks with complexity, work collaboratively as part of a team and clearly represent consolidated findings
- Knowledge of business analysis tasks - You have experience in elicitation techniques and are competent in requirements gathering, including interrogation and definition of data
- Can work in an changing dynamic environment - You have experience with agile SCRUM delivery methodologies
- Be a voice of the Tribe - You have the ability to work independently with senior stakeholders

What will you bring?

To be successful in this role, you will ideally bring the following:

- Educated to degree level in a numerate or commercial discipline
- Effective people and project management skills - with the ability to motivate and guide members of a squad
- Expertise user in at least 2 risk decision systems
- Proven ability to be able to make Business rule and strategy changes
- A successful track record in Consumer Risk Management. 3-5 years + experience in risk and risk management systems. This includes experience in a number of components of the credit life cycle, in at least 1 or more product areas and in at least 2 functional areas
- Strong P&L focus, with the ability to think operationally and implement projects providing a P&L impact
- Understanding of scorecard/model development and other assessment systems
- Ability to understand and align priorities to Value metrics of the services and their Operational impacts
- Ability to maintain high standards of accuracy and work under pressure to achieve deadlines
- Good commercial business acumen
- Well-developed written and oral skills
- Strong analytic and statistical skills, experience in business use of statistics a pre-requisite. Good working knowledge of the following: PowerCurve Originations, PowerCurve Strategy Manager, SQL and data warehouse systems
- Strong communication skills, both written and verbal, with strong capabilities to articulate complex analytical information. Strong facilitation and negotiation skills

So, why join us?

We’re reinventing the way we do banking, and our community of collaborative, innovative thinkers who create human-centred solutions are helping us get there. We’re responding faster to changing customer requirements, focusing on the things that matter.

We’ll a